Some common things to get multicast MoH working: Enabling multicast routing on any l3 points between the CME and phones, and disabling igmp snooping - 'no ip igmp snooping'.<br><br><br>-nick<br><br><div class="gmail_quote">
On Thu, Oct 1, 2009 at 3:34 PM, Chris Ward (chrward) <span dir="ltr"><<a href="mailto:chrward@cisco.com">chrward@cisco.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
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<p><span style="color: rgb(31, 73, 125);">The fact that they quit beeping
is actually a positive sign as this means the MOH stream is probably being
allocated, just not making it to the phone.</span></p>
<p><span style="color: rgb(31, 73, 125);"> </span></p>
<p><span style="color: rgb(31, 73, 125);">Can you give us the logical
topology between the CME and the phones? Is the GigE 0/0 connected to the
subnet that the phones are on or are there other hops?</span></p>
<p><span style="color: rgb(31, 73, 125);"> </span></p>
<p><span style="color: rgb(31, 73, 125);">Also, on the “</span>multicast
moh 239.1.1.1 port 2000<span style="color: rgb(31, 73, 125);">” command you should
try to specify a source address of the GigE interface and see if that helps.</span></p>
<p><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<p><span style="color: rgb(31, 73, 125);">-Chris</span></p>
</div>
<p><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
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<p><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Thursday, October 01, 2009 3:30 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] MoH on CME & Internal Network</span></p>
</div>
</div><div><div></div><div class="h5">
<p> </p>
<p>I’m running CME 7.0 and have a question on MoH.</p>
<p> </p>
<p>I’ve successfully changed my music-on-hold for my VoIP
system. However, my manager has told me he wants to play the
music-on-hold file for internal calls as well. Previously, the phone
would just beep to remind you that you have a call on hold (for internal
calls). For outside calls, the MoH plays fine.</p>
<p> </p>
<p>I’ve read that in order to play MoH for the internal
network, you have to do it through multicast. So on my router, I did the
following:</p>
<p>----------------------</p>
<p>ip multicast-routing</p>
<p>!</p>
<p>Interface GigabitEthernet0/0</p>
<p>ip pim dense-mode (also did sparse-dense-mode)</p>
<p>!</p>
<p>ccm-manager music-on-hold</p>
<p>!</p>
<p>telephony-sevice</p>
<p>moh On-Hold-Rev2.wav</p>
<p>multicast moh 239.1.1.1 port 2000 (I’ve also tried 239.1.1.3,
5, etc)</p>
<p>----------------------</p>
<p> </p>
<p>Things to note: All entries in ephone-dn have
“multicast-moh” enabled.</p>
<p> </p>
<p>What am I missing here? When I make the above changes,
our phones quit “beeping” when internal calls are placed on
hold. When I remove the ‘multicast moh 239.1.1.1 port 2000’
line, our phones beep again internally when on hold.</p>
<p> </p>
<p>Any help would be appreciated.</p>
<p> </p>
<p>-Hyoun</p>
<p style="text-align: right;" align="right"><span style="color: rgb(113, 112, 116);"> </span></p>
<p style="text-align: right;" align="right"><span style="color: rgb(113, 112, 116);"> </span></p>
<p style="text-align: right;" align="right"><span style="color: rgb(113, 112, 116);"><img src="" alt="2C_CharLogo_Tag_CMYK" height="32" width="132"></span></p>
<div style="text-align: center;" align="center"><span style="color: rgb(113, 112, 116);">
<hr style="color: rgb(127, 162, 184);" align="center" noshade size="4" width="100%">
</span></div>
<p><b><span style="font-size: 10pt; color: rgb(113, 112, 116);">Hyoun Kim</span></b><b><span style="font-size: 10pt; color: rgb(127, 162, 184);"> •</span></b><b><span style="color: rgb(113, 112, 116);"> </span></b><span style="font-size: 8pt; color: rgb(113, 112, 116);">Network
Administrator I – East Division</span><span style="color: rgb(113, 112, 116);"></span></p>
<p style="text-align: right;" align="right"><span style="font-size: 8pt; color: rgb(113, 112, 116);">640 Broadmor Blvd</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><b><span style="color: rgb(127, 162, 184);">• </span></b><span style="font-size: 8pt; color: rgb(113, 112, 116);">Suite
80</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><b><span style="color: rgb(127, 162, 184);">• </span></b><span style="font-size: 8pt; color: rgb(113, 112, 116);">Murfreesboro, TN 37129</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"></span></p>
<p style="text-align: right;" align="right"><span style="font-size: 10pt; font-family: "Wingdings 2"; color: rgb(113, 112, 116);">'</span><span style="font-size: 8pt; color: rgb(113, 112, 116);"> 615.217.6245</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><b><span style="color: rgb(127, 162, 184);">• </span></b><span style="font-size: 10pt; font-family: "Wingdings 2"; color: rgb(113, 112, 116);">'</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><span style="font-size: 8pt; color: rgb(113, 112, 116);">859.312.6941</span><span style="font-size: 10pt; color: rgb(127, 162, 184);"> </span><b><span style="color: rgb(127, 162, 184);">•</span></b><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><span style="font-size: 10pt; font-family: "Wingdings 2"; color: rgb(113, 112, 116);">7</span><span style="color: rgb(113, 112, 116);"> </span><span style="font-size: 8pt; color: rgb(113, 112, 116);">615.217.6255</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><b><span style="color: rgb(127, 162, 184);">• </span></b><span style="font-size: 10pt; font-family: Wingdings; color: rgb(113, 112, 116);">*</span><span style="font-size: 10pt; color: rgb(113, 112, 116);"> </span><span style="font-size: 8pt; color: rgb(113, 112, 116);"><a href="mailto:Hyoun.Kim@chartercom.com" target="_blank">Hyoun.Kim@chartercom.com</a></span><span style="font-size: 10pt; color: rgb(113, 112, 116);"></span></p>
<p> </p>
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