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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Where does the voice layer 3 terminate? On the gateway or on the
switches? If you are routing on the switch you might need to configure an rp-address
on both the gateway and the switch. The switch will also need to be an advanced
image to support multicast routing.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Else if you are terminating the phones on the gateway you can
add the voice vlan IP and the lookback to the telephony configuration.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ie<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Telephony-service<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>multicast moh 239.1.1.1 port <port> <IP address of
Voice vlan> <IP address of loopback interface><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>for example, in the past I might have used something like:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>multicast moh 239.1.1.1 port 16384 10.1.1.1 10.1.2.1<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cheers<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dana<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Sean Walberg<br>
<b>Sent:</b> Friday, 2 October 2009 6:46 AM<br>
<b>To:</b> Nick Matthews<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] MoH on CME & Internal Network<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Instead of disabling IGMP snooping, try enabling PIM on the
routers. There's also the "ip <span class=apple-style-span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>gmp snooping
querier" command on 3750s that will keep the queries going and therefore
the snooping tables primed.</span></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>I've run into
enough problems caused by the lack of snooping (either because it was turned
off, or the switch didn't support it) to last a while. IGMP snooping is there
for a very good reason.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Sean</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Thu, Oct 1, 2009 at 2:58 PM, Nick Matthews <<a
href="mailto:matthnick@gmail.com">matthnick@gmail.com</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Some common things to get
multicast MoH working: Enabling multicast routing on any l3 points
between the CME and phones, and disabling igmp snooping - 'no ip igmp
snooping'.<br>
<br>
<br>
-nick<o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Oct 1, 2009 at 3:34 PM, Chris Ward (chrward) <<a
href="mailto:chrward@cisco.com" target="_blank">chrward@cisco.com</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p><span lang=EN-US style='color:#1F497D'>The fact that they quit beeping is
actually a positive sign as this means the MOH stream is probably being
allocated, just not making it to the phone.</span><span lang=EN-US><o:p></o:p></span></p>
<p><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p><span lang=EN-US style='color:#1F497D'>Can you give us the logical topology
between the CME and the phones? Is the GigE 0/0 connected to the subnet that
the phones are on or are there other hops?</span><span lang=EN-US><o:p></o:p></span></p>
<p><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<p><span lang=EN-US style='color:#1F497D'>Also, on the “</span><span
lang=EN-US>multicast moh 239.1.1.1 port 2000<span style='color:#1F497D'>”
command you should try to specify a source address of the GigE interface and
see if that helps.</span><o:p></o:p></span></p>
<p><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<div>
<p><span lang=EN-US style='color:#1F497D'>-Chris</span><span lang=EN-US><o:p></o:p></span></p>
</div>
<p><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-color:-moz-use-text-color -moz-use-text-color'>
<p><b><span lang=EN-US style='font-size:10.0pt'>From:</span></b><span
lang=EN-US style='font-size:10.0pt'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Thursday, October 01, 2009 3:30 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] MoH on CME & Internal Network</span><span
lang=EN-US><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>I’m running CME 7.0 and have a question on MoH.<o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>I’ve successfully changed my music-on-hold for my
VoIP system. However, my manager has told me he wants to play the
music-on-hold file for internal calls as well. Previously, the phone would
just beep to remind you that you have a call on hold (for internal
calls). For outside calls, the MoH plays fine.<o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>I’ve read that in order to play MoH for the internal
network, you have to do it through multicast. So on my router, I did the
following:<o:p></o:p></span></p>
<p><span lang=EN-US>----------------------<o:p></o:p></span></p>
<p><span lang=EN-US>ip multicast-routing<o:p></o:p></span></p>
<p><span lang=EN-US>!<o:p></o:p></span></p>
<p><span lang=EN-US>Interface GigabitEthernet0/0<o:p></o:p></span></p>
<p><span lang=EN-US>ip pim dense-mode (also did sparse-dense-mode)<o:p></o:p></span></p>
<p><span lang=EN-US>!<o:p></o:p></span></p>
<p><span lang=EN-US>ccm-manager music-on-hold<o:p></o:p></span></p>
<p><span lang=EN-US>!<o:p></o:p></span></p>
<p><span lang=EN-US>telephony-sevice<o:p></o:p></span></p>
<p><span lang=EN-US>moh On-Hold-Rev2.wav<o:p></o:p></span></p>
<p><span lang=EN-US>multicast moh 239.1.1.1 port 2000 (I’ve also tried
239.1.1.3, 5, etc)<o:p></o:p></span></p>
<p><span lang=EN-US>----------------------<o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>Things to note: All entries in ephone-dn have
“multicast-moh” enabled.<o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>What am I missing here? When I make the above
changes, our phones quit “beeping” when internal calls are placed
on hold. When I remove the ‘multicast moh 239.1.1.1 port
2000’ line, our phones beep again internally when on hold.<o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>Any help would be appreciated.<o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<p><span lang=EN-US>-Hyoun<o:p></o:p></span></p>
<p align=right style='text-align:right'><span lang=EN-US style='color:#717074'> </span><span
lang=EN-US><o:p></o:p></span></p>
<p align=right style='text-align:right'><span lang=EN-US style='color:#717074'> </span><span
lang=EN-US><o:p></o:p></span></p>
<p align=right style='text-align:right'><span lang=EN-US style='color:#717074'><b>Error!
Filename not specified.</b></span><span lang=EN-US><o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span lang=EN-US
style='color:#717074'>
<hr size=4 width="100%" noshade style='color:#7FA2B8' align=center>
</span></div>
<p><b><span lang=EN-US style='font-size:10.0pt;color:#717074'>Hyoun Kim</span></b><b><span
lang=EN-US style='font-size:10.0pt;color:#7FA2B8'> •</span></b><b><span
lang=EN-US style='color:#717074'> </span></b><span lang=EN-US style='font-size:
8.0pt;color:#717074'>Network Administrator I – East Division</span><span
lang=EN-US><o:p></o:p></span></p>
<p align=right style='text-align:right'><span lang=EN-US style='font-size:8.0pt;
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lang=EN-US style='font-size:8.0pt;color:#717074'>Suite 80</span><span
lang=EN-US style='font-size:10.0pt;color:#717074'> </span><b><span lang=EN-US
style='color:#7FA2B8'>• </span></b><span lang=EN-US style='font-size:
8.0pt;color:#717074'>Murfreesboro, TN 37129</span><span lang=EN-US><o:p></o:p></span></p>
<p align=right style='text-align:right'><span lang=EN-US style='font-size:10.0pt;
font-family:"Wingdings 2";color:#717074'>'</span><span lang=EN-US
style='font-size:8.0pt;color:#717074'> 615.217.6245</span><span lang=EN-US
style='font-size:10.0pt;color:#717074'> </span><b><span lang=EN-US
style='color:#7FA2B8'>• </span></b><span lang=EN-US style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span lang=EN-US
style='font-size:10.0pt;color:#717074'> </span><span lang=EN-US
style='font-size:8.0pt;color:#717074'>859.312.6941</span><span lang=EN-US
style='font-size:10.0pt;color:#7FA2B8'> </span><b><span lang=EN-US
style='color:#7FA2B8'>•</span></b><span lang=EN-US style='font-size:10.0pt;
color:#717074'> </span><span lang=EN-US style='font-size:10.0pt;font-family:
"Wingdings 2";color:#717074'>7</span><span lang=EN-US style='color:#717074'> </span><span
lang=EN-US style='font-size:8.0pt;color:#717074'>615.217.6255</span><span
lang=EN-US style='font-size:10.0pt;color:#717074'> </span><b><span lang=EN-US
style='color:#7FA2B8'>• </span></b><span lang=EN-US style='font-size:
10.0pt;font-family:Wingdings;color:#717074'>*</span><span lang=EN-US
style='font-size:10.0pt;color:#717074'> </span><span lang=EN-US
style='font-size:8.0pt;color:#717074'><a href="mailto:Hyoun.Kim@chartercom.com"
target="_blank">Hyoun.Kim@chartercom.com</a></span><span lang=EN-US><o:p></o:p></span></p>
<p><span lang=EN-US> <o:p></o:p></span></p>
<pre><span lang=EN-US> <o:p></o:p></span></pre><pre><span lang=EN-US>E-MAIL CONFIDENTIALITY NOTICE: <o:p></o:p></span></pre><pre><span
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