Ed,<div> I've tried the Cisco Operations Manager and Service Monitor but wasn't impressed. It was kinda buggy and didn't really do all that much above what RTMT does. I agree using RTMT and Splunk at the very minimum. We also use ClarusIPC which does a lot of good configuration reporting and has a remote phone control tool like VNC. <div>
<br></div><div>Tom Sparks</div><div>Taos Consulting</div><div><a href="mailto:acydgod@gmail.com">acydgod@gmail.com</a><br><br><div class="gmail_quote">On Sun, Oct 4, 2009 at 9:00 AM, <span dir="ltr"><<a href="mailto:cisco-voip-request@puck.nether.net">cisco-voip-request@puck.nether.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Send cisco-voip mailing list submissions to<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<br>
To subscribe or unsubscribe via the World Wide Web, visit<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
or, via email, send a message with subject or body 'help' to<br>
<a href="mailto:cisco-voip-request@puck.nether.net">cisco-voip-request@puck.nether.net</a><br>
<br>
You can reach the person managing the list at<br>
<a href="mailto:cisco-voip-owner@puck.nether.net">cisco-voip-owner@puck.nether.net</a><br>
<br>
When replying, please edit your Subject line so it is more specific<br>
than "Re: Contents of cisco-voip digest..."<br>
<br>
<br>
Today's Topics:<br>
<br>
1. Re: Paging solution for K-12 environment (Dennis Heim)<br>
2. Re: VoIP Monitoring tool (Ed Leatherman)<br>
3. Re: Paging solution for K-12 environment (James Buchanan)<br>
4. UC500 sip to CM7.0 DTMF problem (Mike O)<br>
5. CSCta73022 for Connection (Tim Frazee)<br>
6. HP Hardware Configurations Updated on SWONLY page (Lelio Fulgenzi)<br>
7. Re: HP Hardware Configurations Updated on SWONLY page<br>
(Lelio Fulgenzi)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Sat, 3 Oct 2009 13:05:30 -0500<br>
From: Dennis Heim <<a href="mailto:Dennis.Heim@cdw.com">Dennis.Heim@cdw.com</a>><br>
To: Denis Pointer <<a href="mailto:denis.mailer@gmail.com">denis.mailer@gmail.com</a>>,<br>
"<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: Re: [cisco-voip] Paging solution for K-12 environment<br>
Message-ID:<br>
<<a href="mailto:7DF1C42555B37D4BAAD236799B2D059325548DC551@EXMB4ILVH.corp.cdw.com">7DF1C42555B37D4BAAD236799B2D059325548DC551@EXMB4ILVH.corp.cdw.com</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
What are some of your biggest pain points.... Knowing those, then the list can probably assist better with what will overcome those pain points.<br>
<br>
Dennis Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
317.569.4201 Fax<br>
317.694.6070 Cell<br>
<a href="mailto:dennis.heim@cdw.com">dennis.heim@cdw.com</a><mailto:<a href="mailto:dennis.heim@cdw.com">dennis.heim@cdw.com</a>><br>
<a href="http://www.berbee.com" target="_blank">www.berbee.com</a><<a href="http://www.berbee.com/" target="_blank">http://www.berbee.com/</a>><br>
<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Denis Pointer<br>
Sent: Friday, October 02, 2009 4:43 PM<br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] Paging solution for K-12 environment<br>
<br>
Hello,<br>
I am working with a K-12 school division where we are deploying a Cisco VoIP Solution across numerous schools. We have the Board office and several Schools already on the Cisco solution currently using Singlewire (formerly known as Berbee) InformaCast for paging, with Atlas Zone Control Modules to tie into existing analog over head paging, as well as some new Atlas IP Speakers. However, for a few reasons (which I won't get into now) they want to investigate alternate solutions for the paging platform.<br>
<br>
They require real time paging capabilities to some IP phones and overhead speakers simultaneously (we are achieving this today through the use of the Atlas Zone Control modules). They also need a built in bell scheduler.<br>
<br>
The two other paging vendors I am going to start looking into is IPCelerate (I believe the IPSession application) and Syn-Apps(I believe the SA-Announce and SA-Broadcast applications). I am curious to know what others experience has been with there products. We want something that is easy for the end user to use, and can provide a seamless high quality integration.<br>
<br>
Also does anyone currently use / recommend any other vendor software for paging that will meet the requirements above?<br>
<br>
<br>
--<br>
Denis Pointer, A. Sc. T.<br>
Customer Systems Analyst (Senior Design)<br>
<br>
CCVP, CCNA, CCDA<br>
Cisco Unified Contact Center Specialist<br>
Cisco IP Telephony Design Specialist<br>
Cisco Unity Design Specialist<br>
Cisco Unity Support Specialist<br>
Cisco IP Communications Express Specialist<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/79ce07f6/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/79ce07f6/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 2<br>
Date: Sat, 3 Oct 2009 14:19:17 -0400<br>
From: Ed Leatherman <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>
To: Daniel Martin <<a href="mailto:martind@cae.com">martind@cae.com</a>><br>
Cc: "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: Re: [cisco-voip] VoIP Monitoring tool<br>
Message-ID:<br>
<<a href="mailto:94a1afde0910031119q3f401f21r1d3d6c4b369b1340@mail.gmail.com">94a1afde0910031119q3f401f21r1d3d6c4b369b1340@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
We use NetQoS UCM for quality monitoring and capacity planning. CA just<br>
bought the NetQoS company so dunno how that will impact things. Also use<br>
whatsup for uptime monitoring/alerting.<br>
On the free side, we also use splunk for log collection and RTMT.<br>
<br>
On Fri, Oct 2, 2009 at 2:39 PM, Daniel Martin <<a href="mailto:martind@cae.com">martind@cae.com</a>> wrote:<br>
<br>
> Hi,<br>
><br>
><br>
><br>
> I would like to know what most of the people on this List are using for<br>
> monitoring they VoIP/Network infrastructure.<br>
><br>
><br>
><br>
> There?s two products that I?m looking at right now. One is CA EHealth for<br>
> Voice and the other is Cisco Operations/Service Monitor. The CA is more<br>
> expensive and would integrate into our CA Spectrum tool.<br>
><br>
><br>
><br>
> Is anybody using these tools or others? I know there is Prognosis but I<br>
> think it is very expensive as well.<br>
><br>
><br>
><br>
> I would like to synthetic voice calls, monitor end-to-end voice network,<br>
> monitor the Call Manager servers, provide historical reporting and do alarm<br>
> notification.<br>
><br>
><br>
><br>
> Thanks,<br>
><br>
><br>
><br>
> Daniel.<br>
><br>
><br>
><br>
> Daniel Martin<br>
><br>
> Chef de Groupe - Infrastructure R?seau et T?l?com<br>
><br>
> Group Leader - Network Infrastructure and Telecom<br>
><br>
> CAE Inc.<br>
><br>
> St-Laurent, Qu?bec Canada<br>
><br>
> H4T 1G6<br>
><br>
> T?l: 1-514-341-2000 x4878<br>
><br>
> Fax: 1-514-340-5489<br>
><br>
><br>
><br>
> _______________________________________________<br>
> cisco-voip mailing list<br>
> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>
><br>
<br>
<br>
--<br>
Ed Leatherman<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/d987c956/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/d987c956/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 3<br>
Date: Sat, 3 Oct 2009 18:41:44 -0400<br>
From: "James Buchanan" <<a href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>><br>
To: "Denis Pointer" <<a href="mailto:denis.mailer@gmail.com">denis.mailer@gmail.com</a>>,<br>
<<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: Re: [cisco-voip] Paging solution for K-12 environment<br>
Message-ID:<br>
<<a href="mailto:79B99C253CB1084FB974C7D4A3C47E430172CEAF@EXCHANGE.ctiusa.com">79B99C253CB1084FB974C7D4A3C47E430172CEAF@EXCHANGE.ctiusa.com</a>><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
My experience with SA-Announce has been largely positive. It easily ties<br>
into IP-based and analog-based paging systems as well as Cisco IP<br>
phones. I like it better than IPSession because IPSession relies on LDAP<br>
to get the list of phones, which has proven to be cumbersome.<br>
SA-Announce just uses AXL to get the list.<br>
<br>
<br>
<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Denis Pointer<br>
Sent: Friday, October 02, 2009 4:43 PM<br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] Paging solution for K-12 environment<br>
<br>
<br>
<br>
Hello,<br>
<br>
I am working with a K-12 school division where we are deploying a<br>
Cisco VoIP Solution across numerous schools. We have the Board office<br>
and several Schools already on the Cisco solution currently using<br>
Singlewire (formerly known as Berbee) InformaCast for paging, with Atlas<br>
Zone Control Modules to tie into existing analog over head paging, as<br>
well as some new Atlas IP Speakers. However, for a few reasons (which I<br>
won't get into now) they want to investigate alternate solutions for the<br>
paging platform.<br>
<br>
<br>
<br>
They require real time paging capabilities to some IP phones and<br>
overhead speakers simultaneously (we are achieving this today through<br>
the use of the Atlas Zone Control modules). They also need a built in<br>
bell scheduler.<br>
<br>
<br>
<br>
The two other paging vendors I am going to start looking into is<br>
IPCelerate (I believe the IPSession application) and Syn-Apps(I believe<br>
the SA-Announce and SA-Broadcast applications). I am curious to know<br>
what others experience has been with there products. We want something<br>
that is easy for the end user to use, and can provide a seamless high<br>
quality integration.<br>
<br>
<br>
<br>
Also does anyone currently use / recommend any other vendor software<br>
for paging that will meet the requirements above?<br>
<br>
<br>
<br>
<br>
--<br>
Denis Pointer, A. Sc. T.<br>
Customer Systems Analyst (Senior Design)<br>
<br>
CCVP, CCNA, CCDA<br>
Cisco Unified Contact Center Specialist<br>
Cisco IP Telephony Design Specialist<br>
Cisco Unity Design Specialist<br>
Cisco Unity Support Specialist<br>
Cisco IP Communications Express Specialist<br>
<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/f395e38a/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/f395e38a/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 4<br>
Date: Sat, 3 Oct 2009 21:32:34 -0400<br>
From: "Mike O" <<a href="mailto:mikeeo@msn.com">mikeeo@msn.com</a>><br>
To: <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: [cisco-voip] UC500 sip to CM7.0 DTMF problem<br>
Message-ID: <BLU0-SMTP4965D06384B27B99713024C5D00@phx.gbl><br>
Content-Type: text/plain; charset="iso-8859-1"<br>
<br>
I'm having a problem with outbound DTMF. Internal calls DTMF work fine, but PSTN calls don't work.<br>
<br>
The call flow is:<br>
<br>
UC500>CM7>MCGP(2811)>PRI-PSTN<br>
<br>
I think MGCP is dropping the DTMF tones.<br>
<br>
Any ideas?<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/43631512/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/43631512/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 5<br>
Date: Sat, 3 Oct 2009 22:45:57 -0500<br>
From: Tim Frazee <<a href="mailto:tfrazee@gmail.com">tfrazee@gmail.com</a>><br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] CSCta73022 for Connection<br>
Message-ID:<br>
<<a href="mailto:30ce418a0910032045u19110469t92f9e9ba9d1596a7@mail.gmail.com">30ce418a0910032045u19110469t92f9e9ba9d1596a7@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="iso-8859-1"<br>
<br>
Has anyone else ran into the same read-only file system bug for Connection<br>
that CSCta73022 is for CUCM?<br>
<br>
I ran into the exact same behavoir and faults on Connection that was also<br>
running 7.1.2.21900 that my CUCM boxes did last week.<br>
<br>
I ended up putting 31900 towards Connection which is funny since the<br>
application still shows 21900, but OS Admin shows 31900. The RAID controller<br>
firmware was updated on all products I ended up applying 31900 on.<br>
<br>
Anyone else seen this? Can Cisco provide a bug ID for the Connection side?<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/96b17717/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091003/96b17717/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 6<br>
Date: Sun, 4 Oct 2009 00:27:33 -0400 (EDT)<br>
From: Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
To: cisco-voip voyp list <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: [cisco-voip] HP Hardware Configurations Updated on SWONLY<br>
page<br>
Message-ID:<br>
<<a href="mailto:1497985434.10814071254630453832.JavaMail.root@simcoe.cs.uoguelph.ca">1497985434.10814071254630453832.JavaMail.root@simcoe.cs.uoguelph.ca</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
It's been a long time coming, and I think there have been a few of us waiting for this, but it seems the HP specs on the SWONLY page has finally been updated with the latest(?) HP hardware. Well, G6 platform anyways.<br>
<br>
Interestingly enough, the dual processor box is not applicable for Communications Manager.<br>
<br>
<a href="http://www.cisco.com/go/swonly" target="_blank">www.cisco.com/go/swonly</a> > HP Server Solutions<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091004/cd36c0c4/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091004/cd36c0c4/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 7<br>
Date: Sun, 4 Oct 2009 00:33:29 -0400 (EDT)<br>
From: Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
To: cisco-voip voyp list <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Subject: Re: [cisco-voip] HP Hardware Configurations Updated on SWONLY<br>
page<br>
Message-ID:<br>
<<a href="mailto:241172037.10814481254630809781.JavaMail.root@simcoe.cs.uoguelph.ca">241172037.10814481254630809781.JavaMail.root@simcoe.cs.uoguelph.ca</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
oh! and this time it comes with iLO advanced. or so it seems.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>><br>
To: "cisco-voip voyp list" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Sent: Sunday, October 4, 2009 12:27:33 AM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] HP Hardware Configurations Updated on SWONLY page<br>
<br>
<br>
It's been a long time coming, and I think there have been a few of us waiting for this, but it seems the HP specs on the SWONLY page has finally been updated with the latest(?) HP hardware. Well, G6 platform anyways.<br>
<br>
Interestingly enough, the dual processor box is not applicable for Communications Manager.<br>
<br>
<a href="http://www.cisco.com/go/swonly" target="_blank">www.cisco.com/go/swonly</a> > HP Server Solutions<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
_______________________________________________ cisco-voip mailing list <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="https://puck.nether.net/pipermail/cisco-voip/attachments/20091004/83d2a915/attachment-0001.html" target="_blank">https://puck.nether.net/pipermail/cisco-voip/attachments/20091004/83d2a915/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br>
<br>
End of cisco-voip Digest, Vol 72, Issue 4<br>
*****************************************<br>
</blockquote></div><br></div></div>