<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.6000.16890" name=GENERATOR></HEAD>
<BODY>
<DIV><FONT face=Arial size=2><SPAN
class=979411719-05102009>Greetings,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=979411719-05102009></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=979411719-05102009>According to this
document:</SPAN></FONT></DIV>
<DIV><FONT size=2><SPAN class=979411719-05102009>
<H3><FONT face=Arial>Document ID: 45381 <FONT size=2>here:
</FONT><BR><FONT color=#0000ff size=2><A
title=http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml
href="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml">http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml</A></FONT></FONT></H3>
<DIV><SPAN class=979411719-05102009><FONT face=Arial>I run the update tool to
install a new JTAPI version on my UCCx server running version
5.0.</FONT></SPAN></DIV>
<DIV><SPAN class=979411719-05102009><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=979411719-05102009><FONT face=Arial>But when I run the tool, no
application opens. What now?</FONT></SPAN></DIV>
<DIV><SPAN class=979411719-05102009><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=979411719-05102009><FONT face=Arial>I don't suppose I can
download the CiscoJTAPIClient.exe out of Call Manager Plugins and just run that
on the UCCx server, can I?</FONT></SPAN></DIV>
<DIV><SPAN class=979411719-05102009><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=979411719-05102009><FONT face=Arial>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=979411719-05102009><FONT
face=Arial>jeff</FONT></SPAN></DIV></SPAN></FONT></DIV><DIV> </DIV>CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.</BODY></HTML>