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Process is to call and ask for TAC duty manager.&nbsp; /Wes<br>
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On Monday, October 05, 2009 3:55:05 PM, Carter, Bill
<a class="moz-txt-link-rfc2396E" href="mailto:bcarter@sentinel.com">&lt;bcarter@sentinel.com&gt;</a> wrote:<br>
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  <div dir="ltr"><font color="#000000" face="Arial" size="2">Three
hours and case not assigned.</font></div>
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  <div dir="ltr"><font size="2">612627031</font></div>
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