That is only necessary on non Cisco OS installations.<div><br></div><div>Jeff,</div><div><br></div><div>Is there a specific reason you need the JTAPI version? The document you referenced is old and out of date and I don't believe it applies to the newer versions of UCCX. If the JTAPI Resync showed the versions are consistent, then you are in good shape.</div>
<div><br></div><div><br><br><div class="gmail_quote">On Mon, Oct 5, 2009 at 1:48 PM, Voice Noob <span dir="ltr"><<a href="mailto:voicenoob@gmail.com">voicenoob@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p><span style="font-size:11.0pt;color:#1F497D">I did this by copying the java directory that was in c:\windows
to c:\winnt</span></p>
<p><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<p><span style="font-size:11.0pt;color:#1F497D">Try that. </span></p>
<p><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> Jeff Ruttman
[mailto:<a href="mailto:ruttmanj@carewisc.org" target="_blank">ruttmanj@carewisc.org</a>] <br>
<b>Sent:</b> Monday, October 05, 2009 3:15 PM<br>
<b>To:</b> Voice Noob; Tanner Ezell</span></p><div><div></div><div class="h5"><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</div></div><p></p>
</div>
</div><div><div></div><div class="h5">
<p> </p>
<p><span style="font-size:10.0pt;color:blue">Nope, hardware server and yes Cisco branded Windows 2003.</span></p>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">The JTAPI resync and Data resync check both report: </span><strong><span style="color:black">Cisco JTAPI Client</span></strong><b><span style="color:black"><br>
</span></b><span style="color:black">Node ID: 1 -- Cisco JTAPI Client versions
are consistent</span></p>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">So I guess that means I'm OK.</span></p>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">I found a Cisco doc called Manually Check the JTAPI Version on the
CRS Server, and that gave me instructions like:</span></p>
<p><span style="font-family:Symbol">·</span> <a name="1242674a80dde816_qa1"><span>On the CRS server, launch a DOS window. </span></a><span></span></p>
<p><span style="font-family:Symbol">·</span> <span>Change the directory to </span><tt><span style="font-size:10.0pt">C:\WINNT\java\lib</span></tt><span>. </span></p>
<p><span style="font-family:Symbol">·</span> <span>Type <b>jview /cp jtapi.jar CiscoJtapiVersion</b>. </span></p>
<p><span style="font-family:Symbol">·</span> <span>Press <b>Enter</b>.</span><span></span></p>
<div>
<p> </p>
</div>
<div>
<p><span style="font-size:10.0pt;color:blue">but that didn't work for me either.</span></p>
</div>
<p> </p>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">jeff</span></p>
<p> </p>
<p> </p>
<div align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
<p style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> Voice Noob [mailto:<a href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>] <br>
<b>Sent:</b> Monday, October 05, 2009 3:06 PM<br>
<b>To:</b> Jeff Ruttman; 'Tanner Ezell'<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</span></p>
<p><span style="font-size:11.0pt;color:#1F497D">Are you running UCCX in VMware? Are you using the Cisco OS for
2003? </span></p>
<p><span style="font-size:11.0pt;color:#1F497D"> </span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Jeff Ruttman<br>
<b>Sent:</b> Monday, October 05, 2009 2:46 PM<br>
<b>To:</b> Tanner Ezell<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</span></p>
</div>
</div>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">I'm also rooting around to see where I can verify the versions on
both my CM servers and UCCx. May I solicit your help on that?</span></p>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">Thanks Tanner!</span></p>
<p> </p>
<p><span style="font-size:10.0pt;color:blue">jeff</span></p>
<p> </p>
<div align="center" style="text-align:center">
<hr size="2" width="100%" align="center">
</div>
<p style="margin-bottom:12.0pt"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> Tanner Ezell
[mailto:<a href="mailto:tanner.ezell@gmail.com" target="_blank">tanner.ezell@gmail.com</a>] <br>
<b>Sent:</b> Monday, October 05, 2009 2:37 PM<br>
<b>To:</b> Jeff Ruttman<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</span></p>
<p style="margin-bottom:12.0pt">You can do that, also the JTAPI
Resync should do it as well.</p>
<div>
<p>On Mon, Oct 5, 2009 at 12:28 PM, Jeff Ruttman <<a href="mailto:ruttmanj@carewisc.org" target="_blank">ruttmanj@carewisc.org</a>> wrote:</p>
<div>
<div>
<p><span style="font-size:10.0pt">Greetings,</span></p>
</div>
<div>
<p> </p>
</div>
<div>
<p><span style="font-size:10.0pt">According
to this document:</span></p>
</div>
<div>
<h3><span>Document ID: 45381 </span><span style="font-size:10.0pt">here: </span><span><br>
</span><span style="font-size:10.0pt;color:blue"><a href="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml" title="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml" target="_blank">http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml</a></span></h3>
<div>
<p><span style="font-size:10.0pt">I
run the update tool to install a new JTAPI version on my UCCx server running
version 5.0.</span><span style="font-size:10.0pt"></span></p>
</div>
<div>
<p><span style="font-size:10.0pt"> </span></p>
</div>
<div>
<p><span style="font-size:10.0pt">But
when I run the tool, no application opens. What now?</span><span style="font-size:10.0pt"></span></p>
</div>
<div>
<p><span style="font-size:10.0pt"> </span></p>
</div>
<div>
<p><span style="font-size:10.0pt">I
don't suppose I can download the CiscoJTAPIClient.exe out of Call Manager
Plugins and just run that on the UCCx server, can I?</span><span style="font-size:10.0pt"></span></p>
</div>
<div>
<p><span style="font-size:10.0pt"> </span></p>
</div>
<div>
<p><span style="font-size:10.0pt">Thanks</span><span style="font-size:10.0pt"></span></p>
</div>
<div>
<p><span style="font-size:10.0pt">jeff</span><span style="font-size:10.0pt"></span></p>
</div>
</div>
<div>
<p> </p>
</div>
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<br clear="all">
<br>
-- <br>
Regards,<br>
Tanner Ezell</p>
<div>
<p> </p>
</div>
<p>CONFIDENTIALITY NOTICE: The information contained in this
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<p> </p>
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<p>CONFIDENTIALITY NOTICE: The information contained in this
email including attachments is intended for the specific delivery to and use by
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</blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Tanner Ezell<br>
</div>