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<DIV dir=ltr align=left><SPAN class=057254219-05102009><FONT face=Arial
color=#0000ff size=2>I'm also rooting around to see where I can verify the
versions on both my CM servers and UCCx. May I solicit your help on
that?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=057254219-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=057254219-05102009><FONT face=Arial
color=#0000ff size=2>Thanks Tanner!</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=057254219-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=057254219-05102009><FONT face=Arial
color=#0000ff size=2>jeff</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Tanner Ezell
[mailto:tanner.ezell@gmail.com] <BR><B>Sent:</B> Monday, October 05, 2009 2:37
PM<BR><B>To:</B> Jeff Ruttman<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] UCCx server JTAPI
Upgrade tool doesn't run<BR></FONT><BR></DIV>
<DIV></DIV>You can do that, also the JTAPI Resync should do it as well.<BR><BR>
<DIV class=gmail_quote>On Mon, Oct 5, 2009 at 12:28 PM, Jeff Ruttman <SPAN
dir=ltr><<A
href="mailto:ruttmanj@carewisc.org">ruttmanj@carewisc.org</A>></SPAN>
wrote:<BR>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<DIV>
<DIV><FONT face=Arial size=2><SPAN>Greetings,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN>According to this
document:</SPAN></FONT></DIV>
<DIV><FONT size=2><SPAN>
<H3><FONT face=Arial>Document ID: 45381 <FONT size=2>here:
</FONT><BR><FONT color=#0000ff size=2><A
title=http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml
href="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml"
target=_blank>http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml</A></FONT></FONT></H3>
<DIV><SPAN><FONT face=Arial>I run the update tool to install a new JTAPI
version on my UCCx server running version 5.0.</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial>But when I run the tool, no application
opens. What now?</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial>I don't suppose I can download the
CiscoJTAPIClient.exe out of Call Manager Plugins and just run that on the UCCx
server, can I?</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN><FONT face=Arial>Thanks</FONT></SPAN></DIV>
<DIV><SPAN><FONT face=Arial>jeff</FONT></SPAN></DIV></SPAN></FONT></DIV>
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clear=all><BR>-- <BR>Regards,<BR>Tanner Ezell<BR><DIV> </DIV>CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.</BODY></HTML>