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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I know. Mine is running in VMware for testing and development of
scripts.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tanner Ezell
[mailto:tanner.ezell@gmail.com] <br>
<b>Sent:</b> Monday, October 05, 2009 4:10 PM<br>
<b>To:</b> Voice Noob<br>
<b>Cc:</b> Jeff Ruttman; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>That is only necessary on non Cisco OS installations.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>Jeff,<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>Is there a specific reason you need the JTAPI version? The
document you referenced is old and out of date and I don't believe it applies
to the newer versions of UCCX. If the JTAPI Resync showed the versions are
consistent, then you are in good shape.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Mon, Oct 5, 2009 at 1:48 PM, Voice Noob <<a
href="mailto:voicenoob@gmail.com">voicenoob@gmail.com</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>I did this by copying the java
directory that was in c:\windows to c:\winnt</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>Try that. </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> Jeff Ruttman [mailto:<a href="mailto:ruttmanj@carewisc.org"
target="_blank">ruttmanj@carewisc.org</a>] <br>
<b>Sent:</b> Monday, October 05, 2009 3:15 PM<br>
<b>To:</b> Voice Noob; Tanner Ezell</span><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>Nope, hardware server and yes
Cisco branded Windows 2003.</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>The JTAPI resync and Data resync
check both report: </span><strong><span style='color:black'>Cisco
JTAPI Client</span></strong><b><span style='color:black'><br>
</span></b><span style='color:black'>Node ID: 1 -- Cisco JTAPI Client versions
are consistent</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>So I guess that means I'm OK.</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>I found a Cisco doc called
Manually Check the JTAPI Version on the CRS Server, and that gave me
instructions like:</span><o:p></o:p></p>
<p><span style='font-family:Symbol'>·</span> <a
name="1242674a80dde816_qa1">On the CRS server, launch a DOS window. </a><o:p></o:p></p>
<p><span style='font-family:Symbol'>·</span> Change the directory to <tt><span
style='font-size:10.0pt'>C:\WINNT\java\lib</span></tt>. <o:p></o:p></p>
<p><span style='font-family:Symbol'>·</span> Type <b>jview /cp jtapi.jar
CiscoJtapiVersion</b>. <o:p></o:p></p>
<p><span style='font-family:Symbol'>·</span> Press <b>Enter</b>.<o:p></o:p></p>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt;color:blue'>but that didn't work for me
either.</span><o:p></o:p></p>
</div>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>jeff</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p> <o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt'>From:</span></b><span
style='font-size:10.0pt'> Voice Noob [mailto:<a
href="mailto:voicenoob@gmail.com" target="_blank">voicenoob@gmail.com</a>] <br>
<b>Sent:</b> Monday, October 05, 2009 3:06 PM<br>
<b>To:</b> Jeff Ruttman; 'Tanner Ezell'<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>Are you running UCCX in VMware?
Are you using the Cisco OS for 2003? </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Jeff Ruttman<br>
<b>Sent:</b> Monday, October 05, 2009 2:46 PM<br>
<b>To:</b> Tanner Ezell<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</span><o:p></o:p></p>
</div>
</div>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>I'm also rooting around to see
where I can verify the versions on both my CM servers and UCCx. May I
solicit your help on that?</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>Thanks Tanner!</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt;color:blue'>jeff</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt'>From:</span></b><span
style='font-size:10.0pt'> Tanner Ezell [mailto:<a
href="mailto:tanner.ezell@gmail.com" target="_blank">tanner.ezell@gmail.com</a>]
<br>
<b>Sent:</b> Monday, October 05, 2009 2:37 PM<br>
<b>To:</b> Jeff Ruttman<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] UCCx server JTAPI Upgrade tool doesn't run</span><o:p></o:p></p>
<p style='margin-bottom:12.0pt'>You can do that, also the JTAPI Resync should
do it as well.<o:p></o:p></p>
<div>
<p>On Mon, Oct 5, 2009 at 12:28 PM, Jeff Ruttman <<a
href="mailto:ruttmanj@carewisc.org" target="_blank">ruttmanj@carewisc.org</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:10.0pt'>Greetings,</span><o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'>According to this document:</span><o:p></o:p></p>
</div>
<div>
<h3>Document ID: 45381 <span style='font-size:10.0pt'>here: </span><br>
<span style='font-size:10.0pt;color:blue'><a
href="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml"
target="_blank"
title="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml">http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml</a></span><o:p></o:p></h3>
<div>
<p><span style='font-size:10.0pt'>I run the update tool to install a new JTAPI
version on my UCCx server running version 5.0.</span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'> </span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'>But when I run the tool, no application
opens. What now?</span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'> </span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'>I don't suppose I can download the
CiscoJTAPIClient.exe out of Call Manager Plugins and just run that on the UCCx
server, can I?</span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'> </span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'>Thanks</span><o:p></o:p></p>
</div>
<div>
<p><span style='font-size:10.0pt'>jeff</span><o:p></o:p></p>
</div>
</div>
<div>
<p> <o:p></o:p></p>
</div>
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<p style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
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<p><br>
<br clear=all>
<br>
-- <br>
Regards,<br>
Tanner Ezell<o:p></o:p></p>
<div>
<p> <o:p></o:p></p>
</div>
<p>CONFIDENTIALITY NOTICE: The information contained in this email including
attachments is intended for the specific delivery to and use by the
individual(s) to whom it is addressed, and includes information which should be
considered as private and confidential. Any review, retransmission, dissemination,
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the intended recipient is prohibited. If you have received this message in
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<p> <o:p></o:p></p>
</div>
<p>CONFIDENTIALITY NOTICE: The information contained in this email including
attachments is intended for the specific delivery to and use by the
individual(s) to whom it is addressed, and includes information which should be
considered as private and confidential. Any review, retransmission,
dissemination, or taking of any action in reliance upon this information by
anyone other than the intended recipient is prohibited. If you have received
this message in error, please reply to the sender immediately and delete the
original message and any copy of it from your computer system. Thank you.<o:p></o:p></p>
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</div>
</div>
</div>
<p class=MsoNormal><br>
<br clear=all>
<br>
-- <br>
Regards,<br>
Tanner Ezell<o:p></o:p></p>
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