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<DIV dir=ltr><FONT color=#000000 size=2 face=Arial>I'm watching it online.</FONT></DIV>
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<DIV dir=ltr><FONT size=2 face=Arial>I'm ready to head home for the day.</FONT></DIV>
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<FONT size=2 face=Tahoma><B>From:</B> Lelio Fulgenzi<BR><B>Sent:</B> Mon 10/5/2009 3:35 PM<BR><B>To:</B> Scott Voll<BR><B>Cc:</B> cisco-voip@puck.nether.net; Bill Carter<BR><B>Subject:</B> Re: [cisco-voip] TAC - Unity Group Backedup ??<BR></FONT><BR></DIV>
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<DIV style="FONT-FAMILY: Verdana; COLOR: #000000; FONT-SIZE: 10pt">agreed.<BR><BR>however, check the status online. i've been upset before, only to see the ticket already in cisco pending, not "dispatch pending" or whatever.<BR><BR>but they should at least give you a call back.<BR><BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message -----<BR>From: "Scott Voll" <svoll.voip@gmail.com><BR>To: "Bill Carter" <bcarter@sentinel.com><BR>Cc: cisco-voip@puck.nether.net<BR>Sent: Monday, October 5, 2009 4:28:12 PM GMT -05:00 US/Canada Eastern<BR>Subject: Re: [cisco-voip] TAC - Unity Group Backedup ??<BR><BR>call and escalate<BR><BR>
<DIV class=gmail_quote>On Mon, Oct 5, 2009 at 12:55 PM, Carter, Bill <SPAN dir=ltr><<A href="mailto:bcarter@sentinel.com" target=_blank>bcarter@sentinel.com</A>></SPAN> wrote:<BR>
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<DIV dir=ltr><FONT color=#000000 size=2 face=Arial>Three hours and case not assigned.</FONT></DIV>
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<DIV dir=ltr><FONT size=2>612627031</FONT></DIV>
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