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<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2>Nope, hardware server and yes Cisco branded Windows
2003.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2>The JTAPI resync and Data resync check
both report: <FONT size=3><FONT color=#000000><FONT
face="Times New Roman"><STRONG>Cisco JTAPI Client<BR></STRONG>Node ID: 1 --
Cisco JTAPI Client versions are
consistent</FONT></FONT></FONT></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2>So I guess that means I'm OK.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2>I found a Cisco doc called Manually Check the JTAPI Version
on the CRS Server, and that gave me instructions like:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><SPAN class=content>
<LI><A name=qa1>On the CRS server, launch a DOS window.</A></LI>
<LI><A name=qa1>Change the directory to <TT>C:\WINNT\java\lib</TT>.</A></LI>
<LI><A name=qa1>Type <B>jview /cp jtapi.jar CiscoJtapiVersion</B>.</A></LI>
<LI><A name=qa1>Press <B>Enter</B>.</A></LI></DIV>
<DIV dir=ltr><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV dir=ltr><SPAN class=760490420-05102009><FONT face=Arial color=#0000ff
size=2>but that didn't work for me either.</FONT></SPAN></DIV>
<DIV dir=ltr align=left></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2>jeff</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=760490420-05102009><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Voice Noob [mailto:voicenoob@gmail.com]
<BR><B>Sent:</B> Monday, October 05, 2009 3:06 PM<BR><B>To:</B> Jeff Ruttman;
'Tanner Ezell'<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> RE:
[cisco-voip] UCCx server JTAPI Upgrade tool doesn't run<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Are
you running UCCX in VMware? Are you using the Cisco OS for 2003?
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Jeff Ruttman<BR><B>Sent:</B> Monday, October 05, 2009 2:46
PM<BR><B>To:</B> Tanner Ezell<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] UCCx server JTAPI
Upgrade tool doesn't run<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">I'm also
rooting around to see where I can verify the versions on both my CM servers and
UCCx. May I solicit your help on that?</SPAN><o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">Thanks
Tanner!</SPAN><o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'">jeff</SPAN><o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center>
<HR align=center width="100%" SIZE=2>
</DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Tanner Ezell
[mailto:tanner.ezell@gmail.com] <BR><B>Sent:</B> Monday, October 05, 2009 2:37
PM<BR><B>To:</B> Jeff Ruttman<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] UCCx server JTAPI
Upgrade tool doesn't run</SPAN><o:p></o:p></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt">You can do that, also the JTAPI
Resync should do it as well.<o:p></o:p></P>
<DIV>
<P class=MsoNormal>On Mon, Oct 5, 2009 at 12:28 PM, Jeff Ruttman <<A
href="mailto:ruttmanj@carewisc.org">ruttmanj@carewisc.org</A>>
wrote:<o:p></o:p></P>
<DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Greetings,</SPAN><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">According to this
document:</SPAN><o:p></o:p></P></DIV>
<DIV>
<H3><SPAN style="FONT-FAMILY: 'Arial','sans-serif'">Document ID: 45381
</SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">here:
</SPAN><SPAN style="FONT-FAMILY: 'Arial','sans-serif'"><BR></SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Arial','sans-serif'"><A
title=http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml
href="http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml"
target=_blank>http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801c8316.shtml</A></SPAN><o:p></o:p></H3>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">I run the update tool
to install a new JTAPI version on my UCCx server running version
5.0.</SPAN><SPAN style="FONT-SIZE: 10pt"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">But when I run the
tool, no application opens. What now?</SPAN><SPAN
style="FONT-SIZE: 10pt"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">I don't suppose I can
download the CiscoJTAPIClient.exe out of Call Manager Plugins and just run that
on the UCCx server, can I?</SPAN><SPAN
style="FONT-SIZE: 10pt"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt"> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Thanks</SPAN><SPAN
style="FONT-SIZE: 10pt"><o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">jeff</SPAN><SPAN
style="FONT-SIZE: 10pt"><o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<P class=MsoNormal>CONFIDENTIALITY NOTICE: The information contained in this
email including attachments is intended for the specific delivery to and use by
the individual(s) to whom it is addressed, and includes information which should
be considered as private and confidential. Any review, retransmission,
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anyone other than the intended recipient is prohibited. If you have received
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you.<o:p></o:p></P></DIV>
<P class=MsoNormal
style="MARGIN-BOTTOM: 12pt"><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><o:p></o:p></P></DIV>
<P class=MsoNormal><BR><BR clear=all><BR>-- <BR>Regards,<BR>Tanner
Ezell<o:p></o:p></P>
<DIV>
<P class=MsoNormal> <o:p></o:p></P></DIV>
<P class=MsoNormal>CONFIDENTIALITY NOTICE: The information contained in this
email including attachments is intended for the specific delivery to and use by
the individual(s) to whom it is addressed, and includes information which should
be considered as private and confidential. Any review, retransmission,
dissemination, or taking of any action in reliance upon this information by
anyone other than the intended recipient is prohibited. If you have received
this message in error, please reply to the sender immediately and delete the
original message and any copy of it from your computer system. Thank
you.<o:p></o:p></P></DIV><DIV> </DIV>CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.</BODY></HTML>