<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">What error message did you receive? No cisco patch should disable the network connections on your server, though they will probably restart the TFTP service.<div><br></div><div>In order to add support for a new device you either need to install the device pack or the CCM ES that adds support. </div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Oct 9, 2009, at 10:05 AM, Sean Knight wrote:</div><br class="Apple-interchange-newline">
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<!-- Converted from text/rtf format --><p dir="LTR"><span lang="en-us"><font face="Calibri">We have Call Manager 4.1</font></span><span lang="en-us"><font face="Calibri"> (3) sr8a and I got</font></span><span lang="en-us"> <font face="Calibri">Cisco IP Station 7937 Conf Phones and was told that I needed to</font></span><span lang="en-us"> <font face="Calibri">install</font></span><span lang="en-us"><font face="Calibri"></font></span><span lang="en-us"> <font face="Calibri">ciscocm.4-1-devpack-78.exe</font></span><span lang="en-us"><font face="Calibri"> on the call manager. When I tried that I got an</font></span><span lang="en-us"><font face="Calibri"> error message and it automatically disabled</font></span><span lang="en-us"> <font face="Calibri">the</font></span><span lang="en-us"><font face="Calibri"> network cards so it took it off the network. Any idea why and how</font></span><span lang="en-us"> <font face="Calibri">I</font></span><span lang="en-us"><font face="Calibri"></font></span><span lang="en-us"> <font face="Calibri">can get those conf phones working. We have 7936 conf phones now which work fine.</font></span></p>
<br><p dir="LTR"><span lang="en-us"><font face="Calibri">Thanks</font></span></p><p dir="LTR"><span lang="en-us"><font face="Calibri">Sean</font></span><span lang="en-us"></span></p>
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