<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Any errors in the Unity app log? <div>Any NDRs being generated from Exchange?<div>Does Exchange Message Tracking show the voicemails coming in?</div><div><br></div><div>Been too long and I don't recall what account the messages are sent from (or where the NDRs go, probably one of the Unity system accounts).</div><div><br><div><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
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<br><div><div>On Oct 15, 2009, at 10:30 AM, Alex Eykelhof wrote:</div><br class="Apple-interchange-newline"><o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place">
<o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="address">
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<o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City">
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<div class="Section1"><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Hi all,<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">We have an older Cisco VoIP system (ICS 7750 with
CallManager 3.2) and are using unified messaging with exchange. It’s been
fine for a long time but a couple of days ago we started have a problem whereby
it is impossible to access voicemail. Callers can leave vmail but they don’t
arrive in email and the indicator lamp on the phone doesn’t light.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">We’ve rebooted both exchange and ICS and there isn’t
a disk space problem on the unity. Can anyone offer any suggestions or
comments?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Thanks in advance,<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Alex<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Alexander Eykelhof</span></font><o:p></o:p></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Director, Information Technology and </span></font><o:p></o:p></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Colleges Digital Library</span></font><o:p></o:p></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Bibliocentre, A Provincial Service</span></font><o:p></o:p></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"> <o:p></o:p></span></font></p><p class="MsoNormal"><st1:street w:st="on"><st1:address w:st="on"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial">31 Scarsdale Road</span></font></st1:address></st1:street><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial">,
tel: 647.722.9304</span></font><o:p></o:p></p><p class="MsoNormal"><st1:place w:st="on"><st1:city w:st="on"><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial">Toronto</span></font></st1:city><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial">, <st1:state w:st="on">ON</st1:state></span></font></st1:place><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial"> toll
free: 800.268.5560 x304</span></font><o:p></o:p></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">M3B
2R2 cell:
416.804.6789</span></font><o:p></o:p></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"> </span></font><font size="2" face="Arial"><span lang="FR" style="font-size:10.0pt;font-family:Arial">fax: 647.722.9314</span></font><span lang="FR"><o:p></o:p></span></p><p class="MsoNormal"><font size="2" face="Arial"><span lang="FR" style="font-size:10.0pt;
font-family:Arial">email: </span></font><font size="2" face="Arial"><span style="font-size:10.0pt;font-family:Arial"><a href="mailto:alex.eykelhof@bibliocentre.ca"><span lang="FR">alex.eykelhof@bibliocentre.ca</span></a></span></font><span lang="FR"><o:p></o:p></span></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">web: <a href="http://www.bibliocentre.ca/">http://www.bibliocentre.ca</a></span></font><o:p></o:p></p><p class="MsoNormal"><u><font size="3" color="green" face="Webdings"><span lang="FR" style="font-size:12.0pt;font-family:Webdings;color:green">P</span></font></u><font size="2" color="green" face="Arial"><span style="font-size:10.0pt;font-family:Arial;
color:green"> Print responsibly</span></font><font size="1" color="green" face="Arial"><span style="font-size:9.0pt;font-family:Arial;color:green">.</span></font><o:p></o:p></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
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