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I programmed a Conference, Remove Last Participant and Conf List on 3
free buttons to make it easier to manage.<br>
<br>
Thanks for your help!<br>
<br>
Lisa <br>
<br>
Lelio Fulgenzi wrote:
<blockquote
cite="mid:1004508207.14776401255707460981.JavaMail.root@simcoe.cs.uoguelph.ca"
type="cite">
<style type="text/css">p { margin: 0; }</style>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">sure,
sure, don't give us all the details! ;)<br>
<br>
then you should use the conference button as described earlier.<br>
<ol>
<li>modify "Drop Ad Hoc Conference" CCM service parameter
accordingly to allow for the conference to continue when the initiator
drops the call (NEVER is probably your best bet).<br>
</li>
<li>boss calls</li>
<li>admin presses conference softkey and dials number and presses
conference soft key so boss can hear ringing (or whatever feedback loop
is presented)</li>
<li>admin continues to press conflist button and is ready to drop
the called party if the boss doesn't want to continue or themself if
the boss wants to continue talking</li>
</ol>
you can move the conference and conference list softkeys to the first
screen so they don't have to press the more button. speeds up things a
bit.<br>
<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Lisa Notarianni" <a class="moz-txt-link-rfc2396E" href="mailto:notariannil1@scranton.edu"><notariannil1@scranton.edu></a><br>
To: "Lelio Fulgenzi" <a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a><br>
Cc: "Jason Fuermann" <a class="moz-txt-link-rfc2396E" href="mailto:JBF005@shsu.edu"><JBF005@shsu.edu></a>, <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Sent: Friday, October 16, 2009 11:17:15 AM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] 3 way calling<br>
<br>
<link href="/zimbra/css/msgview.css?v=081117021119" rel="stylesheet">
I found the parameter and changed it to "True" so now it allows me to
press "transfer" dial extn and hang up without the caller being
disconnected..<br>
<br>
But here is the problem - when I press transfer the person calling in
would go on hold. She need to talk to him while the phone is ringing.
Transfer uses 2 separate calls. This does not work - although that
feature change is helpful to us!<br>
<br>
Lelio Fulgenzi wrote:
<blockquote
cite="mid:1587438507.14762261255705668202.JavaMail.root@simcoe.cs.uoguelph.ca">
<style>p { margin: 0; }</style>
<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">I
believe your belief is correct. <br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Jason Fuermann" <a moz-do-not-send="true"
class="moz-txt-link-rfc2396E" href="mailto:JBF005@shsu.edu"
target="_blank"><JBF005@shsu.edu></a><br>
To: "Lelio Fulgenzi" <a moz-do-not-send="true"
class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"
target="_blank"><lelio@uoguelph.ca></a>, "Lisa Notarianni"
<a moz-do-not-send="true" class="moz-txt-link-rfc2396E"
href="mailto:notariannil1@scranton.edu" target="_blank"><notariannil1@scranton.edu></a><br>
Cc: <a moz-do-not-send="true" class="moz-txt-link-abbreviated"
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Sent: Friday, October 16, 2009 11:04:06 AM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] 3 way calling<br>
<br>
<style></style>
<div class="Section1">
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I
believe there’s another parameter you have to set to allow
transfer to complete on hangup.</span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<div
style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
<a moz-do-not-send="true" class="moz-txt-link-abbreviated"
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[<a moz-do-not-send="true" class="moz-txt-link-freetext"
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Friday, October 16, 2009 10:00 AM<br>
<b>To:</b> Lisa Notarianni<br>
<b>Cc:</b> <a moz-do-not-send="true"
class="moz-txt-link-abbreviated"
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] 3 way calling</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Why
not use the transfer feature?</span></p>
<ul type="disc">
<li class="MsoNormal" style="color: black;"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">enable
off-net transfers service/enterprise paramater</span></li>
<li class="MsoNormal" style="color: black;"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">boss
calls admin</span></li>
<li class="MsoNormal" style="color: black;"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">admin
pushes transfer, dials number and either:</span></li>
</ul>
<ul type="disc">
<ol start="1" type="1">
<li class="MsoNormal" style="color: black;"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">announces
call and hangs up, or</span></li>
<li class="MsoNormal" style="color: black;"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">upon
unsuccessful call, re-focus to boss's calls and press resume</span></li>
</ol>
</ul>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Lisa Notarianni" <a moz-do-not-send="true"
class="moz-txt-link-rfc2396E" href="mailto:notariannil1@scranton.edu"
target="_blank"><notariannil1@scranton.edu></a><br>
Cc: <a moz-do-not-send="true" class="moz-txt-link-abbreviated"
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Sent: Friday, October 16, 2009 10:36:29 AM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] 3 way calling<br>
<br>
We are deploying VoIP phones in an office that processes calls a little
differently.<br>
<br>
When the director calls in from outside to his secretary, she currently
calls
the number he wants to reach but stays on the line to make sure he is
connected. If he is connected, on the old phone system it allowed her
to
just hang up and he would then be connected. If he was not connected
she
could then press "Flash" to drop the party she called. This was
all done through a "Flash" button.<br>
<br>
The only way I can figure this out on our new VoIP phones is to use the
Conference Calling feature (Conf). However, this is so step intensive
I
think she is going to be overwhelmed when I tell her how it has to be
done.<br>
<br>
These would be the steps.<br>
<br>
Director calls into his secretary.<br>
She presses more button to get to Conf (Director goes on hold)<br>
She dials number he wants to reach and quickly presses Conf again so it
is a 3
way call<br>
<br>
For her to disconnect herself and leave director on with person called<br>
Secretary presses more twice <br>
Presses ConfList<br>
Scrolls to herself<br>
Presses Remove<br>
<br>
For her to disconnect from person called (because it went to their
voice mail)<br>
Secretary presses more twice<br>
Presses Conf List<br>
Scrolls to person called<br>
Presses Remove</span></p>
<h2><span style="font-family: "Verdana","sans-serif"; color: black;">Any
other
ideas???</span></h2>
<div>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
<br>
<img moz-do-not-send="true"
src="cid:part1.07050809.06010309@scranton.edu" id="_x0000_i1025"
height="32" width="32"></span></p>
</div>
<p class="MsoNormal"><span
style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
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</div>
</blockquote>
<br>
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