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<DIV dir=ltr align=left><SPAN class=121325116-16102009><FONT size=2
face=Tahoma>Hello,</FONT></SPAN></DIV>
<DIV><SPAN class=121325116-16102009><FONT size=2
face=Tahoma></FONT></SPAN> </DIV>
<DIV><SPAN class=121325116-16102009><FONT size=2 face=Tahoma>I have built a
script that when a caller dials the JTAPI trigger, the place call step attempts
to ring a shared line appearance. If it returns busy or RNA, the remainder of
the script proceeds. Is there a way to hear ringback or other
progress tone during the timeout value (currently 10 seconds)? I tried
changing the service parameter "Send H225 User Info Message" from "User Info for
Call Progress Tone" to "Use ANN for Ring Back" with no luck. I also tried
changing the device pool, location and CSS for the JTAPI trigger that had media
resources assigned, also with no luck. TIA for any
pointers.</FONT></SPAN></DIV>
<DIV><FONT size=2 face=Tahoma></FONT> </DIV>
<DIV><SPAN class=121325116-16102009><FONT size=2
face=Tahoma>Regards,</FONT></SPAN></DIV>
<DIV><SPAN class=121325116-16102009></SPAN> </DIV>
<DIV align=left><FONT size=2 face=Tahoma>Kim Duplex</FONT></DIV></BODY></HTML>