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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The secretary should be able to just hang up and not need to
remove herself in your scenario.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lisa Notarianni<br>
<b>Sent:</b> Friday, October 16, 2009 9:36 AM<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 3 way calling<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>We are deploying VoIP phones in
an office that processes calls a little differently.<br>
<br>
When the director calls in from outside to his secretary, she currently calls
the number he wants to reach but stays on the line to make sure he is
connected. If he is connected, on the old phone system it allowed her to
just hang up and he would then be connected. If he was not connected she
could then press "Flash" to drop the party she called. This was
all done through a "Flash" button.<br>
<br>
The only way I can figure this out on our new VoIP phones is to use the
Conference Calling feature (Conf). However, this is so step intensive I
think she is going to be overwhelmed when I tell her how it has to be done.<br>
<br>
These would be the steps.<br>
<br>
Director calls into his secretary.<br>
She presses more button to get to Conf (Director goes on hold)<br>
She dials number he wants to reach and quickly presses Conf again so it is a 3
way call<br>
<br>
For her to disconnect herself and leave director on with person called<br>
Secretary presses more twice <br>
Presses ConfList<br>
Scrolls to herself<br>
Presses Remove<br>
<br>
For her to disconnect from person called (because it went to their voice mail)<br>
Secretary presses more twice<br>
Presses Conf List<br>
Scrolls to person called<br>
Presses Remove<o:p></o:p></p>
<h2>Any other ideas???<o:p></o:p></h2>
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<img width=250 height=100 id="_x0000_i1025"
src="cid:image001.gif@01CA4E47.9A3F3A80"><o:p></o:p></p>
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