<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I believe your belief is correct. <br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Jason Fuermann" <JBF005@shsu.edu><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "Lisa Notarianni" <notariannil1@scranton.edu><br>Cc: cisco-voip@puck.nether.net<br>Sent: Friday, October 16, 2009 11:04:06 AM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] 3 way calling<br><br>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I believe there’s another parameter you have to set to allow
transfer to complete on hangup.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Friday, October 16, 2009 10:00 AM<br>
<b>To:</b> Lisa Notarianni<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 3 way calling</span></p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Why not use the transfer feature?</span></p>
<ul type="disc">
<li class="MsoNormal" style="color: black;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">enable off-net transfers service/enterprise
paramater</span></li>
<li class="MsoNormal" style="color: black;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">boss calls admin</span></li>
<li class="MsoNormal" style="color: black;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">admin pushes transfer, dials number and either:</span></li>
</ul>
<ul type="disc">
<ol start="1" type="1">
<li class="MsoNormal" style="color: black;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">announces call and hangs up, or</span></li>
<li class="MsoNormal" style="color: black;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">upon unsuccessful call, re-focus to boss's calls
and press resume</span></li>
</ol>
</ul>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<br>
<br>
<br>
----- Original Message -----<br>
From: "Lisa Notarianni" <notariannil1@scranton.edu><br>
Cc: cisco-voip@puck.nether.net<br>
Sent: Friday, October 16, 2009 10:36:29 AM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] 3 way calling<br>
<br>
We are deploying VoIP phones in an office that processes calls a little
differently.<br>
<br>
When the director calls in from outside to his secretary, she currently calls
the number he wants to reach but stays on the line to make sure he is
connected. If he is connected, on the old phone system it allowed her to
just hang up and he would then be connected. If he was not connected she
could then press "Flash" to drop the party she called. This was
all done through a "Flash" button.<br>
<br>
The only way I can figure this out on our new VoIP phones is to use the
Conference Calling feature (Conf). However, this is so step intensive I
think she is going to be overwhelmed when I tell her how it has to be done.<br>
<br>
These would be the steps.<br>
<br>
Director calls into his secretary.<br>
She presses more button to get to Conf (Director goes on hold)<br>
She dials number he wants to reach and quickly presses Conf again so it is a 3
way call<br>
<br>
For her to disconnect herself and leave director on with person called<br>
Secretary presses more twice <br>
Presses ConfList<br>
Scrolls to herself<br>
Presses Remove<br>
<br>
For her to disconnect from person called (because it went to their voice mail)<br>
Secretary presses more twice<br>
Presses Conf List<br>
Scrolls to person called<br>
Presses Remove</span></p>
<h2><span style="font-family: "Verdana","sans-serif"; color: black;">Any other
ideas???</span></h2>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
<br>
<img src="cid:part1.07050809.06010309@scranton.edu" id="_x0000_i1025" width="32" height="32"></span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
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