<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Why not use the transfer feature?<br><ul><li>enable off-net transfers service/enterprise paramater</li><li>boss calls admin</li><li>admin pushes transfer, dials number and either:</li><ol><li>announces call and hangs up, or</li><li>upon unsuccessful call, re-focus to boss's calls and press resume</li></ol></ul><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Lisa Notarianni" <notariannil1@scranton.edu><br>Cc: cisco-voip@puck.nether.net<br>Sent: Friday, October 16, 2009 10:36:29 AM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] 3 way calling<br><br>
We are deploying VoIP phones in an office that processes calls a little
differently.<br>
<br>
When the director calls in from outside to his secretary, she currently
calls the number he wants to reach but stays on the line to make sure
he is connected. If he is connected, on the old phone system it
allowed her to just hang up and he would then be connected. If he was
not connected she could then press "Flash" to drop the party she
called. This was all done through a "Flash" button.<br>
<br>
The only way I can figure this out on our new VoIP phones is to use the
Conference Calling feature (Conf). However, this is so step intensive
I think she is going to be overwhelmed when I tell her how it has to be
done.<br>
<br>
These would be the steps.<br>
<br>
Director calls into his secretary.<br>
She presses more button to get to Conf (Director goes on hold)<br>
She dials number he wants to reach and quickly presses Conf again so it
is a 3 way call<br>
<br>
For her to disconnect herself and leave director on with person called<br>
Secretary presses more twice <br>
Presses ConfList<br>
Scrolls to herself<br>
Presses Remove<br>
<br>
For her to disconnect from person called (because it went to their
voice mail)<br>
Secretary presses more twice<br>
Presses Conf List<br>
Scrolls to person called<br>
Presses Remove<br>
<br>
<h2><b>Any other ideas???</b></h2>
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<img src="cid:part1.07050809.06010309@scranton.edu" border="0"></div>
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