Verify:<div><br></div><div>1. You do not have any dialing restrictions from use of Partitions and CSSs (use DNA to verify)</div><div>2. The DN exists in Unified CM</div><div>3. The CTI Ports exist and are registered to UCCX in Unified CM</div>
<div>4. The UCCX box is "IN_SERVICE"</div><div><br></div><div>Tanner Ezell<br><div class="gmail_quote">On Mon, Oct 19, 2009 at 10:31 AM, Sechaba Mokoena <span dir="ltr"><<a href="mailto:sechabam@gmail.com">sechabam@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi,<br><br>I've setup an application in UCCX, but I'm constantly receiving a fast busy when I dial the trigger. I've gone though my script, the application, and prompts, but I can't detect a problem. I've checked CoS on CTI ports and the CTI route point, but everything looks fine. Does anyone have a suggestion as to where I can focus my search to correct this problem.<br>
<br>Kind regards,<br><font color="#888888"><br>Sechaba Mokoena<br>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Tanner Ezell<br>
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