Sounds like you make a hunt pilot/hunt list that rings a line group for the appropriate number of seconds to get 3-4 rings.<br><br>Then, it'll roll to a second line group.<br><br>Diana is a member of the first line group.<br>
Sam is a member of both line groups.<br><br>The second line group never times out.<br><br><br><br><br><div class="gmail_quote">On Tue, Oct 20, 2009 at 12:58 PM, Lisa Notarianni <span dir="ltr"><<a href="mailto:notariannil1@scranton.edu">notariannil1@scranton.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">
On #2 - Example: Diana's DN should ring on her phone 3 times but flash
on Sam's phone for those 3 rings. After 3 rings, it should begin
ringing on Sam's phone and never go to voice mail.<div><div></div><div class="h5"><br>
<br>
Ed Leatherman wrote:
<blockquote type="cite">1) You're going to need a small scale recording system...
there is a plethora of them out there. <br>
<br>
2) So you want the phone to display the original called number rather
than the caller number? Not sure I understand.<br>
<br>
<div class="gmail_quote">On Tue, Oct 20, 2009 at 12:19 PM, Lisa
Notarianni <span dir="ltr"><<a href="mailto:notariannil1@scranton.edu" target="_blank">notariannil1@scranton.edu</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">We are ready to convert our
Public Safety department from Centrex to
VoIP.<br>
<br>
Here are initial issues:<br>
<br>
1. They record conversations on 6 of their lines.<br>
<br>
2. They don't want voice mail ever since they have 24 hour coverage.
So, they want many of their lines to ring on the users phone but after
3 or 4 rings start to ring on the main dispatch phone (where the 24
hour staff is). They want the actual number to appear and ring - not
call forward to the dispatch line so they know which line is ringing.<br>
<br>
Any ideas?<br>
<br>
Thanks,<br>
Lisa<br>
<br>
<br>
<div>-- <br>
<img src="" border="0"></div>
</div>
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</blockquote>
</div>
<br>
<br clear="all">
<br>
-- <br>
Ed Leatherman<br>
<br>
</blockquote>
<br>
</div></div><div>-- <br>
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