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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>For item #1, we have a setup exactly like that. We use a gateway
with a FXO card and route all the calls on those lines, so they can be recorded
by the device. Not an ideal solution, but it works. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Regards.<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>________________________________<o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Sandy Lee<o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Analyste<o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>DTI-Direction des technologies de l'information <o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Université Laval<o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Email : </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a href="mailto:Sandy.Lee@sit.ulaval.ca"><span lang=FR>Sandy.Lee@dti.ulaval.ca</span></a></span><span
lang=FR style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR style='font-size:10.0pt;font-family:Wingdings'>(</span><span
lang=FR style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>
418.656.2131, ext. 4420</span><span lang=FR style='font-size:10.0pt;
font-family:"Calibri","sans-serif";color:blue'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>_______________________________</span><span style='font-size:
10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a
href="http://www.rec.ulaval.ca/lce/securite/confidentialite.htm"
title="http://www.rec.ulaval.ca/lce/securite/confidentialite.htm"><i>Avis
relatif à la confidentialité / Notice of confidentiality</i></a><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lisa Notarianni<br>
<b>Sent:</b> Tuesday, October 20, 2009 1:35 PM<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Converting Public Safety<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p>
<p class=MsoNormal style='margin-left:.5in'>I think the Hunt Group will solve
issue #2.<br>
<br>
For item #1 there is already a recording device in place. 3 of six lines
will be converted to VoIP and we are leaving the other 3 Centrex. All 6
lines need to use this device. Can a traditional recording device be used
with VoIP?<br>
<br>
<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'>1) You're going to need a small scale recording
system... there is a plethora of them out there. <br>
<br>
2) So you want the phone to display the original called number rather than the
caller number? Not sure I understand.<o:p></o:p></p>
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<p class=MsoNormal style='margin-left:.5in'>On Tue, Oct 20, 2009 at 12:19 PM,
Lisa Notarianni <<a href="mailto:notariannil1@scranton.edu">notariannil1@scranton.edu</a>>
wrote:<o:p></o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'>We are ready to convert our Public Safety department
from Centrex to VoIP.<br>
<br>
Here are initial issues:<br>
<br>
1. They record conversations on 6 of their lines.<br>
<br>
2. They don't want voice mail ever since they have 24 hour
coverage. So, they want many of their lines to ring on the users phone
but after 3 or 4 rings start to ring on the main dispatch phone (where the 24
hour staff is). They want the actual number to appear and ring - not call
forward to the dispatch line so they know which line is ringing.<br>
<br>
Any ideas?<br>
<br>
Thanks,<br>
Lisa<br>
<br>
<o:p></o:p></p>
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<br clear=all>
<br>
-- <br>
Ed Leatherman<o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p>
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<p class=MsoNormal style='margin-left:.5in'>-- <br>
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