In my experience, average wait times are a bad idea..<br><br><div class="gmail_quote">On Thu, Oct 22, 2009 at 9:55 AM, c3voip <span dir="ltr"><<a href="mailto:c3voip@nc.rr.com">c3voip@nc.rr.com</a>></span> wrote:<br>
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<p class="MsoNormal">I am wanting to use the Avg Wait Duration for a CSQ to
prompt users on hold of approximate wait time, but it appears in my testing that
it resets daily. </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Is this truly the case or since I am only testing for short
periods of time that the average goes to zero since there are so few calls?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">-C </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Regards,<br>Tanner Ezell<br>