<html><head><base href="x-msg://128/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Yes and they will be notified.<div><br></div><div><br><div><div><div>On Oct 23, 2009, at 12:22 PM, Biffle, Gerrad wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div lang="EN-US" link="blue" vlink="purple"><div class="Section1"><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 11pt; font-family: Calibri, sans-serif; ">I have a couple of questions about upgrading UCCX from 5.0.2 to 7.0.1:<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span style="font-family: Symbol; "><span>·<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span>Historical Data – is this data migrated for this upgrade (unlike moving from 3.5 to 5)?<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 11pt; font-family: Calibri, sans-serif; text-indent: -0.25in; "><span style="font-family: Symbol; "><span>·<span style="font: normal normal normal 7pt/normal 'Times New Roman'; "> <span class="Apple-converted-space"> </span></span></span></span>CAD – will the agents be notified of an upgrade … or does the Agent Desktop need to be re-installed?<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 11pt; font-family: Calibri, sans-serif; ">Thanks for the help!<o:p></o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 11pt; font-family: Calibri, sans-serif; "><o:p> </o:p></div></div><br><br><table bgcolor="white" style="color: black; "><tbody><tr><td><br>=======================================================<br>Please note that email sent to and from this address is subject <br>to the North Carolina Public Records Law and may be disclosed to <br>third parties.</td></tr></tbody></table>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></span></blockquote></div><br></div></div></body></html>