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<p class=MsoNormal>Hi everyone,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I am having an issue with a CUPS / CUPC installation. This
is still in the deployment phase.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>CUCM = 7.0.2.20000-5<o:p></o:p></p>

<p class=MsoNormal>CUPS = 7.0.4<o:p></o:p></p>

<p class=MsoNormal>CUPC = <span lang=EN-US>7.0.2.13496<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>CUCM is being upgraded to 7.1(3) on
Wednesday night.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>My issues are:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US>Deskphone control is random. I can login
via VPN and control the users deskphone. When the user logs in, he cannot
control the phone. The problem appears to be related to the user&#8217;s PC. He
has VT Advantage also installed. I asked him to shut all application and to try
again with no luck. Once he has attempted to login, deskphone control goes to &#8220;stopped&#8221;
and CTI won&#8217;t attempt to connect anymore. I can no longer login and get
deskphone control up either. The fix is to restart the CUP server.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>Instant Messaging:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US>My client cannot instant message another
user. The CUPC client reports &#8220;Contact cannot receive Instant Messages&#8221;.
<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>Any thoughts on these problems? <o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US>Thanks<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US>Dana<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-US><o:p>&nbsp;</o:p></span></p>

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