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<p class=MsoNormal><span style='color:#1F497D'>Did you re-install the new AC
client on their PCs? New versions of CUCM bring new versions of AC. Also, make
sure CTIManager and AC Server are both running on the appropriate nodes.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='color:#1F497D'>-Chris<o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>c3voip<br>
<b>Sent:</b> Monday, October 26, 2009 9:35 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM4.1.3<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My attendant console clients are unable to gain call control
of their phones after an upgrade from CCM 4.1.3 to CUCM 7.1.2.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anyone point me in the right troubleshooting
direction? I know the ac user should have no controlled devices, but it
seems like that is the problem.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal>-C<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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