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<p class=MsoNormal><span style='color:#1F497D'>I used DMA to upgrade from CCM
4.1.3 and do have AC on 7.1.2. I downloaded the new plugin from CUCM and
loaded it on the PC’s. It comes up and allows users to login, but it cannot
gain call control of the phones, so it is only good for directory lookup, which
my attendants are not happy about right now. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (US)
[mailto:jason.aarons@us.didata.com] <br>
<b>Sent:</b> Monday, October 26, 2009 9:51 AM<br>
<b>To:</b> c3voip; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade
from CCM4.1.3<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Did you configure AC in CCMAdmin
(upgrade doesn’t configure it) and re-install theAC software using the 6x AC
client ? (Remember 7x doesn’t have any AC)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>c3voip<br>
<b>Sent:</b> Monday, October 26, 2009 9:35 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM4.1.3<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My attendant console clients are unable to gain call control
of their phones after an upgrade from CCM 4.1.3 to CUCM 7.1.2.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Can anyone point me in the right troubleshooting
direction? I know the ac user should have no controlled devices, but it
seems like that is the problem.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal>-C<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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