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<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2>Greetings,</FONT></SPAN></DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial size=2>I want to have an AC
hunt pilot with 2 members set to circular hunting where if neither member picks
up the call, it gets sent to a contact center trigger.</FONT></SPAN></DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial size=2>On the line config
in the AC pilot, I have my contact center trigger extension in the forward
busy, no answer, no coverage etc. fields. I would think that would do it,
but instead the call just goes to voicemail. If I put the forwarding to
the contact center on the 2 member's phone lines, unanswered calls do go to the
contact center. Problem with this setup is incoming calls don't
hunt. The pilot rings one member and then member's phone line
forwards to the contact center.</FONT></SPAN></DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial size=2>I wonder why the
forwarding fields in the AC pilot line's config are being
ignored?</FONT></SPAN></DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=669581612-29102009><FONT face=Arial
size=2>jeff</FONT></SPAN></DIV><DIV> </DIV>CONFIDENTIALITY NOTICE: The information contained in this email including attachments is intended for the specific delivery to and use by the individual(s) to whom it is addressed, and includes information which should be considered as private and confidential. Any review, retransmission, dissemination, or taking of any action in reliance upon this information by anyone other than the intended recipient is prohibited. If you have received this message in error, please reply to the sender immediately and delete the original message and any copy of it from your computer system. Thank you.</BODY></HTML>