<html><head><base href="x-msg://2848/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">For SNR when you hang up the mobile phone the call will be placed on hold at your desk phone for a few seconds (10 by default maybe) where you can resume it.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Oct 30, 2009, at 9:46 AM, Jamie Weatherhead wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div><o:smarttagtype name="PlaceType" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><o:smarttagtype name="PlaceName" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><o:smarttagtype name="City" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><o:smarttagtype name="place" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><p class="f1bf7569-5335-4db9-9972-bb332c574c26" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><font face="Arial"></font></p><font face="Arial"><div class="Section1"><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">Hi Chris,<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">I have now managed to sort that out and can send the call to my mobile by press the mobility softkey.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">However, once I’m connected to my mobile, how do I send the call back to my desk phone? I have pressed my line on the desk phone, but the following message appears:<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">No<span class="Apple-converted-space"> </span><st1:place w:st="on"><st1:placename w:st="on">Conference</st1:placename><span class="Apple-converted-space"> </span><st1:placetype w:st="on">Bridge</st1:placetype></st1:place><o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">Thanks for you help.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">Regards,<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; ">Jamie<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy; "><o:p> </o:p></span></font></div><div><div align="center" class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-align: center; "><font face="Times New Roman" size="3"><span lang="EN-US" style="font-size: 12pt; "></span></font></div></div></div><br><font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br></font><br></font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.<span class="Apple-converted-space"> </span><br><br>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br><br>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL<span class="Apple-converted-space"> </span></font></font><span style="font-size: 10pt; font-family: Arial, sans-serif; "><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/" style="color: blue; text-decoration: underline; "><font size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br><br><font face="Arial"><div class="Section1"><div><div align="center" class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-align: center; "><font face="Times New Roman" size="3"><span lang="EN-US" style="font-size: 12pt; "><hr align="center" size="2" tabindex="-1" width="100%"></span></font></div></div></div><div class="Section1"><div><div align="center" class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; text-align: center; "><font face="Times New Roman" size="3"><span lang="EN-US" style="font-size: 12pt; "></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><b><font face="Tahoma" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; font-weight: bold; ">From:</span></font></b><font face="Tahoma" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; "><span class="Apple-converted-space"> </span>Chris Clouse [mailto:Chris.Clouse@cdw.com]<span class="Apple-converted-space"> </span><br><b><span style="font-weight: bold; ">Sent:</span></b><span class="Apple-converted-space"> </span>30 October 2009 13:32<br><b><span style="font-weight: bold; ">To:</span></b><span class="Apple-converted-space"> </span>Jamie Weatherhead<br><b><span style="font-weight: bold; ">Subject:</span></b><span class="Apple-converted-space"> </span>RE:<span class="Apple-converted-space"> </span><st1:city w:st="on"><st1:place w:st="on">Mobile</st1:place></st1:city><span class="Apple-converted-space"> </span>Connect Issue - Cisco Mobility</span></font><span lang="EN-US"><o:p></o:p></span></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Times New Roman" size="3"><span style="font-size: 12pt; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="#1f497d" face="Calibri" size="2"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri; color: rgb(31, 73, 125); ">The owner userid is not set on the phone.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="#1f497d" face="Calibri" size="2"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri; color: rgb(31, 73, 125); "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="#1f497d" face="Calibri" size="2"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri; color: rgb(31, 73, 125); ">~Chris<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font color="#1f497d" face="Calibri" size="2"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri; color: rgb(31, 73, 125); "><o:p> </o:p></span></font></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0cm; padding-bottom: 0cm; padding-left: 0cm; "><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><b><font face="Tahoma" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; font-weight: bold; ">From:</span></font></b><font face="Tahoma" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Tahoma; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b><span style="font-weight: bold; ">On Behalf Of<span class="Apple-converted-space"> </span></span></b>Jamie Weatherhead<br><b><span style="font-weight: bold; ">Sent:</span></b><span class="Apple-converted-space"> </span>Friday, October 30, 2009 6:26 AM<br><b><span style="font-weight: bold; ">To:</span></b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b><span style="font-weight: bold; ">Subject:</span></b><span class="Apple-converted-space"> </span>[cisco-voip] Mobile Connect Issue - Cisco Mobility<o:p></o:p></span></font></div></div></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Times New Roman" size="3"><span lang="EN-US" style="font-size: 12pt; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Morning All,<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">I am in the process of testing Mobile Connect on Call Manager 6.1(3). So far I have managed to configure the publisher and phone with a single number reach that does work. I have successfully added multiple devices which will all ring simultaneously for incoming calls.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">However, when I am on an active call and attempt to switch to my mobile phone by pressing the ‘Mobility’ softkey I get the following message:<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><st1:city w:st="on"><st1:place w:st="on"><b><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; font-weight: bold; ">Mobile</span></font></b></st1:place></st1:city><b><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; font-weight: bold; "><span class="Apple-converted-space"> </span>Connect Off<o:p></o:p></span></font></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><b><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; font-weight: bold; ">You are not a valid Mobile Phone<o:p></o:p></span></font></b></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Have I missed something during the configuration stage?<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Any help would be appreciated.<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Thanks<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><o:p> </o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Regards,<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; ">Jamie<o:p></o:p></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Times New Roman" size="3"><span lang="EN-US" style="font-size: 12pt; "><o:p> </o:p></span></font></div><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 12pt; margin-left: 0cm; font-size: 12pt; font-family: 'Times New Roman'; "><font face="Arial" size="3"><span lang="EN-US" style="font-size: 12pt; font-family: Arial; "><br></span></font><strong><b><font color="#99cc00" face="Arial" size="1"><span lang="EN-US" style="font-size: 7.5pt; font-family: Arial; color: rgb(153, 204, 0); ">Consider the environment - Think before you print</span></font></b></strong><font face="Arial" size="1"><span lang="EN-US" style="font-size: 7.5pt; font-family: Arial; "><br></span></font><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><br></span></font><font face="Arial" size="1"><span lang="EN-US" style="font-size: 7.5pt; font-family: Arial; ">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.<span class="Apple-converted-space"> </span><br><br>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br><br>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL<span class="Apple-converted-space"> </span></span></font><font face="Arial" size="2"><span lang="EN-US" style="font-size: 10pt; font-family: Arial; "><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/" style="color: blue; text-decoration: underline; "><font size="1"><span style="font-size: 7.5pt; ">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></font></a></span></font><span lang="EN-US"><o:p></o:p></span></p></div></font><div><br class="webkit-block-placeholder"></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline; ">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></o:smarttagtype></o:smarttagtype></o:smarttagtype></o:smarttagtype></div></span></div><br></div></body></html>