<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:ns6="http://schemas.microsoft.com/office/2004/12/omml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word"><head><META content="text/html; charset=utf-8" http-equiv="Content-Type">
<STYLE><!-- /* Style Definitions */ p.f1bf7569-5335-4db9-9972-bb332c574c26, li.f1bf7569-5335-4db9-9972-bb332c574c26, div.f1bf7569-5335-4db9-9972-bb332c574c26, table.f1bf7569-5335-4db9-9972-bb332c574c26Table        {margin:0cm; margin-bottom:.0001pt;}div.Section1 {page:Section1;}--></STYLE>
<META content="text/html; charset=utf-8" HTTP-EQUIV="Content-Type">
<meta content="Microsoft Word 11 (filtered medium)" name=Generator>
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType name="PlaceType" namespaceuri="urn:schemas-microsoft-com:office:smarttags">
<o:SmartTagType name="PlaceName" namespaceuri="urn:schemas-microsoft-com:office:smarttags">
<o:SmartTagType name="City" namespaceuri="urn:schemas-microsoft-com:office:smarttags">
<o:SmartTagType name="place" namespaceuri="urn:schemas-microsoft-com:office:smarttags">
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--a:link
        {mso-style-priority:99;}
span.MSOHYPERLINK
        {mso-style-priority:99;}
a:visited
        {mso-style-priority:99;}
span.MSOHYPERLINKFOLLOWED
        {mso-style-priority:99;}
/* Font Definitions */
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:purple;
        text-decoration:underline;}
p.937a726d-d451-4778-aa13-bc1c4a2f8dde, li.937a726d-d451-4778-aa13-bc1c4a2f8dde, div.937a726d-d451-4778-aa13-bc1c4a2f8dde
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
span.EmailStyle18
        {mso-style-type:personal;
        font-family:Arial;
        color:windowtext;}
span.EmailStyle19
        {mso-style-type:personal;
        font-family:Calibri;
        color:#1F497D;}
span.EmailStyle21
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:595.3pt 841.9pt;
        margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head><BODY>
<P CLASS="f1bf7569-5335-4db9-9972-bb332c574c26"><FONT FACE="Arial">
<div class=Section1>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Chris,<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I have now managed to sort that out and
can send the call to my mobile by press the mobility softkey. <o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>However, once I’m connected to my mobile,
how do I send the call back to my desk phone? I have pressed my line on the
desk phone, but the following message appears:<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>No <st1:place w:st="on"><st1:PlaceName w:st="on">Conference</st1:PlaceName> <st1:PlaceType w:st="on">Bridge</st1:PlaceType></st1:place><o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for you help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jamie<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'>
</span></font></div></div></div><BR><FONT SIZE="2"><FONT SIZE="1"><FONT COLOR="#99cc00"><STRONG>Consider the environment - Think before you print</STRONG></FONT><BR></FONT><BR></FONT><FONT SIZE="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. <BR><BR>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<BR><BR>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL </FONT></FONT><SPAN STYLE="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A HREF="http://www.charles-stanley.co.uk/contact-us/disclosure/" TITLE="http://www.charles-stanley.co.uk/contact-us/disclosure/"><FONT SIZE="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</FONT></A></SPAN><BR><BR><FONT FACE="Arial"><div class=Section1><div><div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'><hr align=center size=2 tabindex=-1 width="100%"></span></font></div></div></div><div class=Section1><div><div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'>
</span></font></div>
<p class=MsoNormal><b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Chris Clouse [mailto:Chris.Clouse@cdw.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 30 October 2009 13:32<br>
<b><span style='font-weight:bold'>To:</span></b> Jamie Weatherhead<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: <st1:City w:st="on"><st1:place w:st="on">Mobile</st1:place></st1:City> Connect Issue - Cisco Mobility</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>The owner userid is
not set on the phone.<o:p></o:p></span></font></p>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>~Chris<o:p></o:p></span></font></p>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On Behalf Of </span></b>Jamie Weatherhead<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, October 30, 2009
6:26 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Mobile
Connect Issue - Cisco Mobility<o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Morning All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>I am in the process of testing Mobile Connect on Call
Manager 6.1(3). So far I have managed to configure the publisher and phone with
a single number reach that does work. I have successfully added multiple
devices which will all ring simultaneously for incoming calls.<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>However, when I am on an active call and attempt to
switch to my mobile phone by pressing the ‘Mobility’ softkey I get the
following message:<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
font-weight:bold'>Mobile</span></font></b></st1:place></st1:City><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
font-weight:bold'> Connect Off<o:p></o:p></span></font></b></p>
<p class=MsoNormal><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;font-weight:bold'>You are not a valid
Mobile Phone<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Have I missed something during the configuration
stage?<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Any help would be appreciated.<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jamie<o:p></o:p></span></font></p>
<p class=MsoNormal><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font face=Arial size=3><span lang=EN-US style='font-size:12.0pt;font-family:Arial'><br>
</span></font><strong><b><font color="#99cc00" face=Arial size=1><span lang=EN-US style='font-size:7.5pt;font-family:Arial;color:#99CC00'>Consider the
environment - Think before you print</span></font></b></strong><font face=Arial size=1><span lang=EN-US style='font-size:7.5pt;font-family:Arial'><br>
</span></font><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;
font-family:Arial'><br>
</span></font><font face=Arial size=1><span lang=EN-US style='font-size:7.5pt;
font-family:Arial'>The contents of this email are confidential to the intended
recipient and may not be disclosed. Although it is believed that
this email and any attachments are virus free, it is the
responsibility of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL </span></font><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial'><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font size=1><span style='font-size:7.5pt'>http://www.charles-stanley.co.uk/contact-us/disclosure/</span></font></a></span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
</FONT></P></BODY></HTML>