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<TITLE>Re: [cisco-voip] Mobile Connect Issue - Cisco Mobility</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Jamie,<BR>
<BR>
On the device configuration for the user’s IP phone, make sure the parameter “Owner User ID” is set to the user’s account. I saw a similar error and this was the fix for it. Let me know if it helped!<BR>
<BR>
Mike Wilusz, CCNA<BR>
Telecommunications & Networking Supervisor <BR>
Price Chopper Supermarkets / The Golub Corporation<BR>
<BR>
<HR ALIGN=CENTER SIZE="3" WIDTH="95%"><B>From: </B>Jamie Weatherhead <<a href="Jamie.Weatherhead@charles-stanley.co.uk">Jamie.Weatherhead@charles-stanley.co.uk</a>><BR>
<B>Date: </B>Fri, 30 Oct 2009 11:25:32 -0000<BR>
<B>To: </B><<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><BR>
<B>Subject: </B>[cisco-voip] Mobile Connect Issue - Cisco Mobility<BR>
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</SPAN></FONT><FONT SIZE="2"><FONT FACE="Arial"><SPAN STYLE='font-size:10pt'>Morning All,<BR>
<BR>
I am in the process of testing Mobile Connect on Call Manager 6.1(3). So far I have managed to configure the publisher and phone with a single number reach that does work. I have successfully added multiple devices which will all ring simultaneously for incoming calls.<BR>
<BR>
However, when I am on an active call and attempt to switch to my mobile phone by pressing the ‘Mobility’ softkey I get the following message:<BR>
<BR>
<B>Mobile Connect Off<BR>
You are not a valid Mobile Phone<BR>
</B> <BR>
Have I missed something during the configuration stage?<BR>
<BR>
Any help would be appreciated.<BR>
<BR>
Thanks<BR>
<BR>
Regards,<BR>
Jamie<BR>
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