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<div class=Section1>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Also, I setup a remote destination as a
desk phone rather than mobile and still can’t connect back to my original
IP phone.<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jamie<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'>
</span></font></div></div></div><BR><FONT SIZE="2"><FONT SIZE="1"><FONT COLOR="#99cc00"><STRONG>Consider the environment - Think before you print</STRONG></FONT><BR></FONT><BR></FONT><FONT SIZE="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. <BR><BR>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<BR><BR>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL </FONT></FONT><SPAN STYLE="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A HREF="http://www.charles-stanley.co.uk/contact-us/disclosure/" TITLE="http://www.charles-stanley.co.uk/contact-us/disclosure/"><FONT SIZE="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</FONT></A></SPAN><BR><BR><FONT FACE="Arial"><div class=Section1><div><div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'><hr align=center size=2 tabindex=-1 width="100%"></span></font></div></div></div><div class=Section1><div><div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'>
</span></font></div>
<p class=MsoNormal><b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Jamie Weatherhead <br>
<b><span style='font-weight:bold'>Sent:</span></b> 30 October 2009 15:03<br>
<b><span style='font-weight:bold'>To:</span></b> 'Ryan Ratliff'<br>
<b><span style='font-weight:bold'>Cc:</span></b> Chris Clouse;
cisco-voip@puck.nether.net; 'mikewilusz@pricechopper.com'<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Mobile
Connect Issue - Cisco Mobility</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Ryan,<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for your reply.<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>When I switch the call to my mobile and
disconnect my mobile, I lose the call. It does not appear to hold the call
although I can see my active line light when connected to the mobile. Pressing
my line button throws up the ‘No Conference Bridge’ message.<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Other than that the service seems to work.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Anymore help would be appreciated. <o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jamie<o:p></o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'>
<hr align=center size=2 tabindex=-1 width="100%">
</span></font></div>
<p class=MsoNormal><b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Ryan Ratliff [mailto:rratliff@cisco.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> 30 October 2009 14:49<br>
<b><span style='font-weight:bold'>To:</span></b> Jamie Weatherhead<br>
<b><span style='font-weight:bold'>Cc:</span></b> Chris Clouse;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Mobile
Connect Issue - Cisco Mobility</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'>For SNR when you hang up the mobile phone the call will be placed on
hold at your desk phone for a few seconds (10 by default maybe) where you can
resume it.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div><span style='orphans: 2;text-align:auto;widows: 2;-webkit-border-horizontal-spacing: 0px;
-webkit-border-vertical-spacing: 0px;-webkit-text-decorations-in-effect: none;
-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:
0px'>
<div>
<p class=MsoNormal><font color=black face=Helvetica size=4><span style='font-size:13.5pt;font-family:Helvetica;color:black'>-Ryan<o:p></o:p></span></font></p>
</div>
</div>
</span>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'>On Oct 30, 2009, at 9:46 AM, Jamie Weatherhead wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:13.5pt'><span class=apple-style-span><font face=Helvetica size=4><span style='font-size:13.5pt;font-family:Helvetica'><o:p> </o:p></span></font></span></p>
<div><span style='orphans: 2;widows: 2;-webkit-border-horizontal-spacing: 0px;
-webkit-border-vertical-spacing: 0px;-webkit-text-decorations-in-effect: none;
-webkit-text-size-adjust: auto;-webkit-text-stroke-width: 0px;word-spacing:
0px'>
<div><u1:smarttagtype name="PlaceType" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><u1:smarttagtype name="PlaceName" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><u1:smarttagtype name="City" namespaceuri="urn:schemas-microsoft-com:office:smarttags"><u1:smarttagtype name="place" namespaceuri="urn:schemas-microsoft-com:office:smarttags">
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Chris,<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I have now managed to sort that out and
can send the call to my mobile by press the mobility softkey.<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>However, once I’m connected to my
mobile, how do I send the call back to my desk phone? I have pressed my line on
the desk phone, but the following message appears:<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>No<span class=apple-converted-space> <st1:placename u2:st="on"></span><st1:place w:st="on"><st1:PlaceName w:st="on">Conference</st1:placename></st1:PlaceName><span class=apple-converted-space> <st1:placetype u2:st="on"></span><st1:PlaceType w:st="on">Bridge</st1:placetype></st1:place><u1:p></u1:p></st1:PlaceType></st1:place></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for you help.<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jamie<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color=navy face=Arial size=2><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:13.5pt'><font face=Arial size=4><span style='font-size:13.5pt;font-family:Arial'><br>
</span></font><strong><b><font color="#99cc00" face=Arial size=1><span style='font-size:7.5pt;font-family:Arial;color:#99CC00'>Consider the
environment - Think before you print</span></font></b></strong><font face=Arial size=1><span style='font-size:7.5pt;font-family:Arial'><br>
</span></font><font face=Arial size=2><span style='font-size:10.0pt;font-family:
Arial'><br>
</span></font><font face=Arial size=1><span style='font-size:7.5pt;font-family:
Arial'>The contents of this email are confidential to the intended recipient
and may not be disclosed. Although it is believed that this email and
any attachments are virus free, it is the responsibility of the recipient
to confirm this.<span class=apple-converted-space> </span><br>
<br>
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL<span class=apple-converted-space> </span></span></font><font face=Arial size=2><span style='font-size:10.0pt;font-family:Arial'><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font size=1><span style='font-size:7.5pt'>http://www.charles-stanley.co.uk/contact-us/disclosure/</span></font></a></span></font><font face=Arial size=4><span style='font-size:13.5pt;font-family:Arial'><o:p></o:p></span></font></p>
<div>
<div>
<div align=center class=MsoNormal style='text-align:center'><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'>
<hr align=center size=2 tabindex=-1 width="100%">
</span></font></div>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><span class=apple-converted-space><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'> </span></font></span><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>Chris
Clouse [mailto:Chris.Clouse@cdw.com]<span class=apple-converted-space> </span><br>
<b><span style='font-weight:bold'>Sent:</span></b><span class=apple-converted-space> </span>30 October 2009 13:32<br>
<b><span style='font-weight:bold'>To:</span></b><span class=apple-converted-space> </span>Jamie Weatherhead<br>
<b><span style='font-weight:bold'>Subject:</span></b><span class=apple-converted-space> </span>RE:<span class=apple-converted-space> <st1:city u2:st="on"></span><st1:place w:st="on"><st1:City w:st="on">Mobile</st1:city></st1:City></st1:place><span class=apple-converted-space> </span>Connect Issue - Cisco Mobility</span></font><o:p></o:p></p>
</div>
</div>
<u1:p></u1:p>
<div>
<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
12.0pt'><u1:p> </u1:p><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>The owner userid is
not set on the phone.<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>~Chris<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font color="#1f497d" face=Calibri size=2><span lang=EN-US style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm;
border-width:initial;border-color:initial'>
<div>
<p class=MsoNormal><b><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><span class=apple-converted-space><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'> </span></font></span><font face=Tahoma size=2><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'><a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><span class=apple-converted-space> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class=apple-converted-space> </span><b><span style='font-weight:bold'>On
Behalf Of<span class=apple-converted-space> </span></span></b>Jamie
Weatherhead<br>
<b><span style='font-weight:bold'>Sent:</span></b><span class=apple-converted-space> </span>Friday, October 30, 2009 6:26 AM<br>
<b><span style='font-weight:bold'>To:</span></b><span class=apple-converted-space> </span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b><span class=apple-converted-space> </span>[cisco-voip] Mobile Connect Issue -
Cisco Mobility<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'><u1:p> </u1:p></span><o:p></o:p></font></p>
</div>
<div>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Morning All,<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>I am in the process of testing Mobile Connect on Call
Manager 6.1(3). So far I have managed to configure the publisher and phone with
a single number reach that does work. I have successfully added multiple
devices which will all ring simultaneously for incoming calls.<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>However, when I am on an active call and attempt to
switch to my mobile phone by pressing the ‘Mobility’ softkey I get
the following message:<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
<div><st1:city u2:st="on">
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
font-weight:bold'>Mobile</span></font></b></st1:City></st1:place><span class=apple-converted-space></st1:city><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;font-weight:bold'> </span></font></b></span><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;
font-weight:bold'>Connect Off<u1:p></u1:p></span></font></b><o:p></o:p></p>
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<p class=MsoNormal><b><font face=Arial size=2><span lang=EN-US style='font-size:10.0pt;font-family:Arial;font-weight:bold'>You are not a valid
Mobile Phone<u1:p></u1:p></span></font></b><o:p></o:p></p>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Have I missed something during the configuration
stage?<u1:p></u1:p></span></font><o:p></o:p></p>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Any help would be appreciated.<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Thanks<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><u1:p> </u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Regards,<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face=Arial size=2><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Jamie<u1:p></u1:p></span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font face="Times New Roman" size=3><span lang=EN-US style='font-size:12.0pt'><u1:p> </u1:p></span><o:p></o:p></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font face=Arial size=3><span lang=EN-US style='font-size:12.0pt;font-family:Arial'><br>
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<p class=MsoNormal><font face=Helvetica size=4><span style='font-size:13.5pt;
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<p class=MsoNormal><font face="Times New Roman" size=3><span style='font-size:
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