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<p class=MsoNormal>Hi Folks,<o:p></o:p></p>
<p class=MsoNormal>I’m having trouble with this firmware load “TERM70.6-0-2-0S”.
In the current environment, it’s DHCP based. I manually disabled DHCP and
point the TFTP server to another TFTP server (new callmanager with latest
firmware)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>It seems like the phone is stuck with a reboot loop with “verifying
firmware” showing on the screen. It didn’t download the latest
firmware at all.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The only workaround I can find so far is to either do factory
default else if factory reset. So far I tried 4 of them, none of them manage to
retrieve the firmware successfully by itself without any user inference. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Something interesting is occasionally when I do a factory
default on the phone (the step with 1234567890*#) , it will connect to the new
callmanager without upgrading to the latest firmware, instead it boots up and
connect using term7.default(the default firmware load). Is this normal? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In a successful example, after the factory default command,
it will download the latest default firmware load, follows by the latest
firmware load. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Anyone face similar problem before? Having to factory
reset/default is really not something I want to happen during the migration day
or before the migration day during late evenings.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Regards,<o:p></o:p></p>
<p class=MsoNormal>Kin Wai<o:p></o:p></p>
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