Do a search on Cisco.com.<br>There is a troubleshooting doc related to MWI and Domino.<br>There should actually be a tool to check the Unity integration status on the Domino server itself. Cant remember what its called now.<br>
<br>MWI problems I had in the past with Unity / Domino, were actually solved by Domino reboot.<br><br>When you say new users? Are existing users working fine?<br><br>Have you compared the domino mailbox setup for a working / non working user? Is it just a singled Domino backend?<br>
<br>Cheers,<br><br>Tim.<br><br><div class="gmail_quote">On Wed, Nov 4, 2009 at 4:56 AM, Billy Poole <span dir="ltr"><<a href="mailto:bpoole32@gmail.com">bpoole32@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
New users are saying there MWI light is not working. I look up there profile in Unity and do a refresh on the MWI. After the refresh it tells me Request pending. I made sure DUC is installed. I've tried rebooting the phone. I also checked with our Lotus Admin and made sure the user's profile was setup correctly.<br>
<br>Unity version 5.0.1<br>DUC 1.2.5<br>Lotus Notes 8.5<br>
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<br></blockquote></div><br><br clear="all"><br>-- <br><br>Cheers,<br><br>Tim<br><br><br>Sent from Sydney, Nsw, Australia