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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Can
you telnet to port 25 of your Exchange HT server from your CCX box and send
email that way? This will confirm that your Exchange SMTP receive connector is
setup to allow email to be relayed through it.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#365F91'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#365F91'>Eric Isakson | Network Engineer | Information Technology | Ogden
Clinic | eric.isakson@ogdenclinic.com | 801.475.3572<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Vince Loschiavo<br>
<b>Sent:</b> Wednesday, November 04, 2009 10:28 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Cc:</b> Dustin Fowler; Kuanming Li<br>
<b>Subject:</b> [cisco-voip] UCCX Email problem<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Situation:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>UCCX version: </span>7.0(1)SR04_Build443<o:p></o:p></p>
<p class=MsoNormal>OS Version: 2003.1.5<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’ve build a script that creates and email, attaches a
recorded .wav file, and sends the email to an recipient.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The email is successfully created and the wav is successfully
attached. When I’m pointing UCCX to an External Exchange 2007 server, the
script debug shows that the email is not successfully sent and it’s never
received.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>However if I install a local SMTP server on the UCCX box,
everything works great.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>After some troubleshooting, the UCCX box never builds the
TCP connection to exchange. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>(using TCPVIEW utility: <a
href="http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx">http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx</a>)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any ideas? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:black'>Vincent Loschiavo</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'><br>
</span><b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>DATACORP</span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#7F7F7F'><br>
</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>8200 N.W. 41st Street, Suite 130</span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>Miami, FL 33166</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Ofc: </span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#0084A8'>954-671-5669</span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Cell:</span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> </span></b><b><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#0084A8'>786-282-1164<br>
</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Fax:</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'> </span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>888-767-5905<br>
</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Email:</span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> </span></b><b><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#0084A8'><a
href="mailto:dfowler@data-corporation.com"><span style='color:#0084A8'>vloschiavo@data-corporation.com</span></a><br>
<br>
</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=325 height=42 id="Picture_x0020_1"
src="cid:image001.gif@01CA5D3D.79C82AF0" alt=datacorp-325x42.gif><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=75 height=75 id="Picture_x0020_2"
src="cid:image002.gif@01CA5D3D.79C82AF0" alt="ccvp_voice_sm"><o:p></o:p></span></p>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG></STRONG></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
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<HR>
</STRONG></SPAN><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG>This
email is confidential and may be legally privileged. It is intended solely for
the addressee. Access to this email by anyone else, unless expressly
approved by the sender or an authorized addressee, is unauthorized. If you are
not the intended recipient, any disclosure, copying, distribution or any action
omitted or taken in reliance on it, is prohibited and may be unlawful. If
you believe that you have received this email in error, please contact the
sender, delete this email, and destroy all
copies.</STRONG></SPAN></FONT>
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