<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="&#1;" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
        {font-family:Verdana;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
        {mso-style-priority:99;
        mso-style-link:"Balloon Text Char";
        margin:0in;
        margin-bottom:.0001pt;
        font-size:8.0pt;
        font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
        {mso-style-name:"Balloon Text Char";
        mso-style-priority:99;
        mso-style-link:"Balloon Text";
        font-family:"Tahoma","sans-serif";}
p.22af942a-a0cc-42f6-9648-35bb1b51c306, li.22af942a-a0cc-42f6-9648-35bb1b51c306, div.22af942a-a0cc-42f6-9648-35bb1b51c306
        {mso-style-name:22af942a-a0cc-42f6-9648-35bb1b51c306;
        margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman","serif";}
span.EmailStyle20
        {mso-style-type:personal;
        font-family:"Arial","sans-serif";
        color:windowtext;}
span.EmailStyle21
        {mso-style-type:personal;
        font-family:"Calibri","sans-serif";
        color:#1F497D;}
span.EmailStyle22
        {mso-style-type:personal-reply;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;}
@page Section1
        {size:595.3pt 841.9pt;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body lang=EN-US link=blue vlink=purple>

<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Can
you telnet to port 25 of your Exchange HT server from your CCX box and send
email that way?  This will confirm that your Exchange SMTP receive connector is
setup to allow email to be relayed through it.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#365F91'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#365F91'>Eric Isakson | Network Engineer | Information Technology | Ogden
Clinic | eric.isakson@ogdenclinic.com | 801.475.3572<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p>&nbsp;</o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Vince Loschiavo<br>
<b>Sent:</b> Wednesday, November 04, 2009 10:28 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Cc:</b> Dustin Fowler; Kuanming Li<br>
<b>Subject:</b> [cisco-voip] UCCX Email problem<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Situation:<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>UCCX version: </span>7.0(1)SR04_Build443<o:p></o:p></p>

<p class=MsoNormal>OS Version: 2003.1.5<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I’ve build a script that creates and email, attaches a
recorded .wav file, and sends the email to an recipient.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>The email is successfully created and the wav is successfully
attached.&nbsp; When I’m pointing UCCX to an External Exchange 2007 server, the
script debug shows that the email is not successfully sent and it’s never
received.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>However if I install a local SMTP server on the UCCX box,
everything works great.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>After some troubleshooting, the UCCX box never builds the
TCP connection to exchange.&nbsp; <o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>(using TCPVIEW utility:&nbsp; <a
href="http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx">http://technet.microsoft.com/en-us/sysinternals/bb897437.aspx</a>)<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Any ideas?&nbsp; <o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:black'>Vincent Loschiavo</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'><br>
</span><b><span style='font-size:11.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>DATACORP</span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#7F7F7F'><br>
</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>8200 N.W. 41st Street, Suite 130</span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>Miami,&nbsp; FL 33166</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Ofc: </span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#0084A8'>954-671-5669</span></b><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Cell:</span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> </span></b><b><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#0084A8'>786-282-1164<br>
</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Fax:</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'> </span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#0084A8'>888-767-5905<br>
</span></b><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#788D1F'>Email:</span></b><b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> </span></b><b><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#0084A8'><a
href="mailto:dfowler@data-corporation.com"><span style='color:#0084A8'>vloschiavo@data-corporation.com</span></a><br>
<br>
</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=325 height=42 id="Picture_x0020_1"
src="cid:image001.gif@01CA5D3D.79C82AF0" alt=datacorp-325x42.gif><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=75 height=75 id="Picture_x0020_2"
src="cid:image002.gif@01CA5D3D.79C82AF0" alt="ccvp_voice_sm"><o:p></o:p></span></p>

</div>

</div>


<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG></STRONG></SPAN>&nbsp;</P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG></STRONG></SPAN>&nbsp;</P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG></STRONG></SPAN>&nbsp;</P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN 
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG>
<HR>
</STRONG></SPAN><FONT face=Arial size=3><SPAN 
style="FONT-SIZE: 7.5pt; FONT-FAMILY: 'Verdana','sans-serif'; mso-fareast-font-family: 'Times New Roman'"><STRONG>This 
email is confidential and may be legally privileged. It is intended solely for 
the addressee.&nbsp; Access to this email by anyone else, unless expressly 
approved by the sender or an authorized addressee, is unauthorized. If you are 
not the intended recipient, any disclosure, copying, distribution or any action 
omitted or taken in reliance on it, is prohibited and may be unlawful.&nbsp; If 
you believe that you have received this email in error, please contact the 
sender, delete this email, and destroy all 
copies.</STRONG></SPAN></FONT>
</body>

</html>