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<p class=MsoNormal><span lang=EN-US>I have trouble with Cisco Response Solutions
5.0 (aka Contact Center).<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I try to backup it from localhost and get
error:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>“Unable to contact Call Manager.
Please make sure that the Call Manager is running and connected to the network
com.cisco.database.bar.component.DBArchiveComponent; <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>nested exception is: com.cisco.archive.ArchiveException:
Failed to preprocess request; <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>nested exception is:
com.cisco.database.bar.DBBarException: Failed to init the DBBarManager; <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>nested exception is:
com.cisco.database.bar.DBBarException: Failed to check that DS primaries are
available; <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>nested exception is:
com.cisco.database.bar.DBBarException: No primary for (CRS Historical
Datastore) available for DS_BAR operations. Primary DS Component was
=(Primary[active=true,state=IN_SERVICE,licensed=true,initTime=0,type=CRS
Historical Datastore,primary=null,components={CRS Historical Datastore@001}]),
refer to the MCVD logfiles for more details”<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Where I can find MCVD logs?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>And how fix that problem?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Btw, CRS system works fine in all.<o:p></o:p></span></p>
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