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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Actually – I wonder if it has anything to do with the upgrade
license file?? Do you apply the license before or after the upgade. I have
the upgrade license but I’m waiting for temp upgrade licenses because it’s a
lab scenario.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Neil O'Brien<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Network Engineer<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Datapac Ltd<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Phone: +353 1 426 3500<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Fax: +353 1 426 3501<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Email:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> <a href="nobrien@datapac.com">nobrien@datapac.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Web:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> <a href="www.datapac.com">www.datapac.com</a></span><b><span
lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:navy'>Datapac
is the leading Irish business technologies provider</span></b><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#333399'><o:p></o:p></span></b></p>
<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>IT
Maintenance & Managed Services | Virtualisation & Storage Solutions |
Microsoft Infrastructure Solutions <o:p></o:p></span></p>
<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Voice
& Data Networks | Unified Communications | Microsoft Dynamics Nav ERP |
EPOS Retail Solutions | IT Consumables<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> O'Brien, Neil <br>
<b>Sent:</b> 09 November 2009 19:18<br>
<b>To:</b> 'Scott Voll'; Lelio Fulgenzi<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Thanks Guys, but I have the genuine DVD media from Cisco.
It didn’t work directly from the DVD so I created the upgrade ISO from the
DVD. I don’t know if creating the ISO is the right way but the DVD media
should work?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>I didn’t check the MD5 hash but I suspect it will be ok.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Neil O'Brien<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Network Engineer<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Datapac Ltd<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Phone: +353 1 426 3500<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Fax: +353 1 426 3501<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Email:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> <a href="nobrien@datapac.com">nobrien@datapac.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>Web:</span><span lang=EN-GB style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#1F497D'> <a href="www.datapac.com">www.datapac.com</a></span><b><span
lang=EN-GB style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=NL style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal align=center style='text-align:center'><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:navy'>Datapac
is the leading Irish business technologies provider</span></b><b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#333399'><o:p></o:p></span></b></p>
<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>IT
Maintenance & Managed Services | Virtualisation & Storage Solutions |
Microsoft Infrastructure Solutions <o:p></o:p></span></p>
<p class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Voice
& Data Networks | Unified Communications | Microsoft Dynamics Nav ERP |
EPOS Retail Solutions | IT Consumables<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Scott Voll [mailto:svoll.voip@gmail.com] <br>
<b>Sent:</b> 09 November 2009 17:40<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> O'Brien, Neil; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>have you also checked the MD5 hash to make sure it's a
correct ISO file?<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
<div>
<p class=MsoNormal>On Mon, Nov 9, 2009 at 9:30 AM, Lelio Fulgenzi <<a
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>did you create a DVD from the ISO or did you create a DVD with the
ISO file on it?<br>
<br>
you want to create a DVD with the ISO file on it as an accessible file as far
as I know.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
"Bad grammar makes me [sic]" - Tshirt<o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black'><br>
<br>
<br>
----- Original Message -----<br>
From: "Neil O'Brien" <<a href="mailto:nobrien@datapac.com"
target="_blank">nobrien@datapac.com</a>><br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Sent: Monday, November 9, 2009 12:06:26 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)<o:p></o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>Hey,</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>I haven’t logged a TAC case for this yet
as I thought I might be doing something silly.</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>I’m upgrading Call manager from 6.1(2) to
7.0(2a) in a lab environment prior to carrying it out on our production
environment.</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'>I tried running the upgrade via the DVD
and about 45 mins into the installation I get “</span><span style='color:black'>Error
encountered: An unknown error occurred while accessing the upgrade file.”<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>So I thought it might be the DVD so I created an ISO of the
DVD on my laptop and ran the upgrade via FTP which results in the same error.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>Am I missing something??<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>Not a lot of info I know, but I can attach the install log
if required?<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'>Thanks in advance,<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'><br>
Neil<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Regards,</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Neil O'Brien</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Network Engineer</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Datapac Ltd</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Phone: +353 1 426 3500</span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Fax: +353 1
426 3501</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Email: <a
href="http://nobrien@datapac.com" target="_blank">nobrien@datapac.com</a></span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:black'>Web: <a
href="http://www.datapac.com" target="_blank">www.datapac.com</a></span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=NL style='font-size:10.0pt;color:#1F497D'> </span><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><b><span style='font-size:10.0pt;color:navy'>Datapac is
the leading Irish business technologies provider</span></b><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><span style='font-size:10.0pt;color:black'>IT
Maintenance & Managed Services | Virtualisation & Storage Solutions |
Microsoft Infrastructure Solutions </span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><span style='font-size:10.0pt;color:black'>Voice &
Data Networks | Unified Communications | Microsoft Dynamics Nav ERP | EPOS
Retail Solutions | IT Consumables</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:black'> <o:p></o:p></span></p>
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