<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>did you create a DVD from the ISO or did you create a DVD with the ISO file on it?<br><br>you want to create a DVD with the ISO file on it as an accessible file as far as I know.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "Neil O'Brien" <nobrien@datapac.com><br>To: cisco-voip@puck.nether.net<br>Sent: Monday, November 9, 2009 12:06:26 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)<br><br>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">Hey,</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">I
haven’t logged a TAC case for this yet as I thought I might be doing
something silly.</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">I’m
upgrading Call manager from 6.1(2) to 7.0(2a) in a lab environment prior to
carrying it out on our production environment.</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">I
tried running the upgrade via the DVD and about 45 mins into the installation I
get “</span>Error encountered: An unknown error occurred while accessing
the upgrade file.”</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">So I thought it might be the DVD so I created an ISO of the DVD
on my laptop and ran the upgrade via FTP which results in the same error.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Am I missing something??</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Not a lot of info I know, but I can attach the install log
if required?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks in advance,</p>
<p class="MsoNormal"><br>
Neil</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif";"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Regards,</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Neil O'Brien</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Network Engineer</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Datapac Ltd</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Phone: +353 1 426 3500</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Fax: +353 1 426 3501</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Email:</span><span style="font-size: 10pt; font-family: "Verdana","sans-serif";" lang="EN-GB"> <a href="nobrien@datapac.com" target="_blank"><span style="color: blue;">nobrien@datapac.com</span></a></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;" lang="EN-GB">Web:</span><span style="font-size: 10pt; font-family: "Verdana","sans-serif";" lang="EN-GB"> <a href="www.datapac.com" target="_blank"><span style="color: blue;">www.datapac.com</span></a></span><b><span lang="EN-GB"></span></b></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: rgb(31, 73, 125);" lang="NL"> </span></p>
<p class="MsoNormal" style="text-align: center;" align="center"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: navy;">Datapac
is the leading Irish business technologies provider</span></b><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: rgb(51, 51, 153);"></span></b></p>
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