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<DIV dir=ltr align=left><SPAN class=497594618-11112009><FONT face="Trebuchet MS"
color=#000080 size=2>g.729 is a speech codec and is not designed for music...
for the best results, use g.711 for MOH, or change your MOH script to just
speech.</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Marcelo
Zilio<BR><B>Sent:</B> Wednesday, November 11, 2009 1:45 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] MoH trouble over
WAN<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>Hi,</DIV>
<DIV> </DIV>
<DIV>I have a situation with Music on Hold on a CallManager 3.3(3)sr3.</DIV>
<DIV> </DIV>
<DIV>1) Users call from PSTN to a phone on branch office say DN 2000. Phone 2000
puts PSTN user on hold and PSTN user hears music.</DIV>
<DIV> </DIV>
<DIV>2) Users call from branch office to branch office using same
location/device pool/region say DN 2001 to DN 2000. Phone 2000 puts 2001 on hold
and 2001 hears music.</DIV>
<DIV> </DIV>
<DIV>3) Users call from HQ office DN 1000 to branch office DN 2000 over
WAN. Phone 2000 puts 1000 on hold and 1000 hears just three tones.</DIV>
<DIV> </DIV>
<DIV>Music on Hold is set to G.729 under Cisco IP Voice Media Streaming App
Service Parameters.</DIV>
<DIV>Music on Hold server Region uses G.729 to talk to branch office.</DIV>
<DIV> </DIV>
<DIV>I want HQ users should be able to hear music as well. So what it's
wrong?</DIV>
<DIV> </DIV>
<DIV>Thanks</DIV></BODY></HTML>
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