<div>Hi Brantley,</div>
<div> </div>
<div>Thanks for your input.</div>
<div>I understand that G.729 is not a good choice for music. In fact this MoH is just a speech. The problem is that I cannot hear anything but the beeps.</div>
<div> </div>
<div>thanks<br><br></div>
<div class="gmail_quote">On Wed, Nov 11, 2009 at 4:48 PM, Brantley Richbourg <span dir="ltr"><<a href="mailto:Brantley.Richbourg@mmicnc.com">Brantley.Richbourg@mmicnc.com</a>></span> wrote:<br>
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<div dir="ltr" align="left"><span><font color="#000080" size="2" face="Trebuchet MS">g.729 is a speech codec and is not designed for music... for the best results, use g.711 for MOH, or change your MOH script to just speech.</font></span></div>
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<font size="2" face="Tahoma"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Marcelo Zilio<br>
<b>Sent:</b> Wednesday, November 11, 2009 1:45 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] MoH trouble over WAN<br></font><br>
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<div>Hi,</div>
<div> </div>
<div>I have a situation with Music on Hold on a CallManager 3.3(3)sr3.</div>
<div> </div>
<div>1) Users call from PSTN to a phone on branch office say DN 2000. Phone 2000 puts PSTN user on hold and PSTN user hears music.</div>
<div> </div>
<div>2) Users call from branch office to branch office using same location/device pool/region say DN 2001 to DN 2000. Phone 2000 puts 2001 on hold and 2001 hears music.</div>
<div> </div>
<div>3) Users call from HQ office DN 1000 to branch office DN 2000 over WAN. Phone 2000 puts 1000 on hold and 1000 hears just three tones.</div>
<div> </div>
<div>Music on Hold is set to G.729 under Cisco IP Voice Media Streaming App Service Parameters.</div>
<div>Music on Hold server Region uses G.729 to talk to branch office.</div>
<div> </div>
<div>I want HQ users should be able to hear music as well. So what it's wrong?</div>
<div> </div>
<div>Thanks</div></div></div></div><pre></pre>
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