<html><body bgcolor="#FFFFFF"><div>You'll need to create another call handler first, say "TransferTo-ExampleHG-CH", and configure that call handler to transfer to the appropriate DN. Then from within any other call handler, you can reference it. This has advantages, you only have to change the DN in one spot if changes are ever required. <br><br>Lelio Fulgenzi, <span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373); ">Senior Analyst</span><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">Computing & Communications</span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">University of Guelph</span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">519-824-4120 x56354</span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);"><br></span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">...sent from my iPod - please pardon my fat fingers ;) </span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);"><br></span></div><div><span class="Apple-style-span" style="-webkit-composition-fill-color: rgba(175, 192, 227, 0.231373); -webkit-composition-frame-color: rgba(77, 128, 180, 0.231373);">[XKJ2000]</span></div></div><div><br>On 2009-11-11, at 5:06 AM, "O'Brien, Neil" <<a href="mailto:nobrien@datapac.com">nobrien@datapac.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div class="Section1">
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Hi
there,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">I’m
setting up some auto attendants for a customer and I’m having trouble
with what I thought was the easiest part. Each handler option needs
to transfer out of unity to a CallManager hunt group. However, the only
options I appear to have are to transfer to a “User with a
Mailbox”. I think unless I create a mailbox for the huntgroup extn#
it won’t give me the option.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">I
don’t understand what the “Transfer Options” are within the
call handler or if I need to use that. The transferring to hunt groups is
controlled by the caller input options.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">I
simply want to transfer out to a hunt group.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Thanks
in advance,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Neil<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
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