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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Neil,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>under the respective Greeting oft he CallHandler did you check
the following: <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Allow Transfers to Numbers Not Associated
with Users or Call Handlers<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Also, did you check your Restriction Tables, if the system is
allowed to dial the Hunt-Pilot Number?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>/Robert<o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Von:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>Im
Auftrag von </b>O'Brien, Neil<br>
<b>Gesendet:</b> Mittwoch, 11. November 2009 14:50<br>
<b>An:</b> lelio@uoguelph.ca<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Betreff:</b> Re: [cisco-voip] Unity Connection Call handlers transerring to
a hunt group<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hi Lelio,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>It doesn’t appear to work. I’ve set up a new CH and linked
it into the AutoAttendant, and set it’s transfer options to transfer to an
extension instead of the greeting however each time I do this it just tells me
the “extension is not available” regardless of whether it’s the hunt group or
an extension that definitely works (my extn#). But it does work if I use the
Caller input and transfer to a “User with mailbox” extn.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Any ideas off the top of your head – I’ll continue to play
around with it, although it doesn’t make much sense to me.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Thanks for your help,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><br>
Neil<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> lelio@uoguelph.ca
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> 11 November 2009 10:39<br>
<b>To:</b> O'Brien, Neil<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity Connection Call handlers transerring to
a hunt group<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-IE><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-IE>You'll need to create another call handler
first, say "TransferTo-ExampleHG-CH", and configure that call handler
to transfer to the appropriate DN. Then from within any other call handler, you
can reference it. This has advantages, you only have to change the DN in one
spot if changes are ever required. <br>
<br>
Lelio Fulgenzi, <span class=apple-style-span>Senior Analyst</span><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span class=apple-style-span><span lang=EN-IE>Computing
& Communications</span></span><span lang=EN-IE><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><span lang=EN-IE>University of
Guelph</span></span><span lang=EN-IE><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><span lang=EN-IE>519-824-4120
x56354</span></span><span lang=EN-IE><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-IE><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><span lang=EN-IE>...sent from
my iPod - please pardon my fat fingers ;) </span></span><span lang=EN-IE><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-IE><o:p> </o:p></span></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><span lang=EN-IE>[XKJ2000]</span></span><span
lang=EN-IE><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-IE><br>
On 2009-11-11, at 5:06 AM, "O'Brien, Neil" <<a
href="mailto:nobrien@datapac.com">nobrien@datapac.com</a>> wrote:<o:p></o:p></span></p>
</div>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Hi
there,</span><span lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span
lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I’m
setting up some auto attendants for a customer and I’m having trouble with what
I thought was the easiest part. Each handler option needs to
transfer out of unity to a CallManager hunt group. However, the only
options I appear to have are to transfer to a “User with a Mailbox”. I
think unless I create a mailbox for the huntgroup extn# it won’t give me the
option.</span><span lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span
lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I don’t
understand what the “Transfer Options” are within the call handler or if I need
to use that. The transferring to hunt groups is controlled by the caller
input options.</span><span lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span
lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I simply
want to transfer out to a hunt group.</span><span lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span
lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Thanks
in advance,</span><span lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span
lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Neil</span><span
lang=EN-IE><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-IE style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> </span><span
lang=EN-IE><o:p></o:p></span></p>
</div>
</div>
</blockquote>
<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><span lang=EN-IE>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
</div>
</blockquote>
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