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<p class=MsoNormal>I'm not too keen on my VoIP terminology, so please excuse me
if you get confused... <br>
<br>
My company recently purchased a C2811 router for a VoIP deployment at a branch
office. Currently they are using PRI to connect to their analog (Avaya) phone
system. I am to remove their analog system entirely and replace it with a Cisco
VoIP solution. <br>
<br>
While I have never actually installed a Cisco VoIP system from scratch, I have
maintained the one at my current office. I have most of the configuration
finished on the router, but I cannot specify the voice ports on the new C2811
router. The PRI that is used at the remote office is the same type that is used
in my current office.<br>
<br>
After a couple hours of troubleshooting, I came to the realization that the
card that is currently in use at my office is a &quot;VWIC2-2MFT-T1/E1&quot;.
The card that came with my voice router for the remote branch is a
&quot;HWIC-1DSU-T1&quot;. Is this the reason why I cannot configure my voice
ports? Did they ship me the wrong card?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks in advance.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='color:
#717074'><img width=132 height=32 id="Picture_x0020_1"
src="cid:image001.jpg@01CA66D8.CFD56BC0" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>

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style='color:#717074'>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> &#8226;</span></b><b><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network
Administrator I &#8211; East Division</span><span style='font-family:"Verdana","sans-serif";
color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";
color:#7FA2B8'>&#8226; </span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:#717074'>Murfreesboro, TN 37129</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>859.312.6941</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226;</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6255</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>&#8226; </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a
href="mailto:Hyoun.Kim@chartercom.com"><span style='color:blue'>Hyoun.Kim@chartercom.com</span></a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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