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is there a delay inserted at the beginning of the script?<br>
<br>
On Wednesday, November 11, 2009 2:10:12 PM, Matthew Loraditch
<a class="moz-txt-link-rfc2396E" href="mailto:MLoraditch@heliontechnologies.com"><MLoraditch@heliontechnologies.com></a> wrote:<br>
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<p class="MsoNormal">I am getting complaints from callers about long
pauses when calls
get transferred over to UCCX. This happens both from my handler in
unity
connection and I can replicate when dialing the CTI port of the
application.
Any ideas on why this would be that I can check before going to TAC?<o:p></o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="color: black;">Matthew Loraditch</span></b><span
style="color: black;"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: black;">Timonium, MD 21093 <br>
<a moz-do-not-send="true" href="mailto:support@heliontechnologies.com"><span
style="color: black;">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a moz-do-not-send="true"
href="http://www.heliontechnologies.com"><span style="color: black;">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a moz-do-not-send="true"
href="mailto:support@heliontechnologies.com"><span
style="color: black;">support@heliontechnologies.com</span></a> for
fast
assistance!</span><span style="color: rgb(31, 73, 125);"><o:p></o:p></span></p>
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