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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Yeah,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Mike just sent me the link to
that. It mentioned that the “normal result” would be 1 DSP (PVDM2-8). There
are only 9 people in the branch office, hence why I think the PVDM2-16 would be
ok.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator I<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim
[mailto:Dennis.Heim@cdw.com] <br>
<b>Sent:</b> Monday, November 16, 2009 5:06 PM<br>
<b>To:</b> Kim, Hyoun S; Norton, Mike; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>You can always use the dsp
calculator on cco just to be safe.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis
Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>317.569.4201 Fax<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com"
title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
<a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> Monday, November 16, 2009 5:48 PM<br>
<b>To:</b> Norton, Mike; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Voice Router - PRI Card Compatibility<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks Mike. This is what
it returns for the remote branch router:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:#1F497D'> PVDM Slot 0:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:#1F497D'> 16-channel (G.711)
Voice/Fax PVDMII DSP SIMM PVDM daughter card<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I can verify that this is ok
because our router in our office has:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:#1F497D'> PVDM Slot 0:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:#1F497D'> 64-channel (G.711)
Voice/Fax PVDMII DSP SIMM PVDM daughter card<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>So I’m set just to replace that
HWIC card with a VWIC?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator I<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Norton, Mike
[mailto:mikenorton@pwsd76.ab.ca] <br>
<b>Sent:</b> Monday, November 16, 2009 4:45 PM<br>
<b>To:</b> Kim, Hyoun S; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Do “show diag” and
look for what is in the PVDM slots. Or, physically open the router and look for
what is in the PVDM slots.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>-- <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Mike Norton<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>I.T. Support<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Peace Wapiti School
Division No. 76<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Helpdesk:
780-831-3080<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Kim, Hyoun S
[mailto:Hyoun.Kim@chartercom.com] <br>
<b>Sent:</b> November-16-09 3:42 PM<br>
<b>To:</b> Norton, Mike; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>ARG.. I had the feeling it
was the wrong card… but wanted to verify with other experts before I raised a
hullabaloo.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks Mike.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>P.S. – How do I know if a DSP
was included in my bundle?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Network Administrator I<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Norton, Mike
[mailto:mikenorton@pwsd76.ab.ca] <br>
<b>Sent:</b> Monday, November 16, 2009 4:41 PM<br>
<b>To:</b> Kim, Hyoun S; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>HWIC is for data, not
voice. As for whether or not they shipped you the wrong card, that depends on
what you ordered. ;-)<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Don’t forget you will
need DSP as well, unless the router was purchased as a bundle that came with
it.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>-- <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Mike Norton<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>I.T. Support<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Peace Wapiti School
Division No. 76<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Helpdesk:
780-831-3080<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p>
<div>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Kim, Hyoun S<br>
<b>Sent:</b> November-16-09 3:21 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Voice Router - PRI Card Compatibility<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal>I'm not too keen on my VoIP terminology, so please excuse me
if you get confused... <br>
<br>
My company recently purchased a C2811 router for a VoIP deployment at a branch
office. Currently they are using PRI to connect to their analog (Avaya) phone
system. I am to remove their analog system entirely and replace it with a Cisco
VoIP solution. <br>
<br>
While I have never actually installed a Cisco VoIP system from scratch, I have
maintained the one at my current office. I have most of the configuration
finished on the router, but I cannot specify the voice ports on the new C2811
router. The PRI that is used at the remote office is the same type that is used
in my current office.<br>
<br>
After a couple hours of troubleshooting, I came to the realization that the
card that is currently in use at my office is a "VWIC2-2MFT-T1/E1".
The card that came with my voice router for the remote branch is a
"HWIC-1DSU-T1". Is this the reason why I cannot configure my voice
ports? Did they ship me the wrong card?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks in advance.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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#717074'><o:p> </o:p></span></p>
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src="cid:image001.jpg@01CA66DF.57E78010" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:#7FA2B8'> •</span></b><b><span style='font-family:
"Verdana","sans-serif";color:#717074'> </span></b><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:#717074'>Network Administrator I – East
Division</span><span style='font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite
80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";
color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#717074'>Murfreesboro, TN 37129</span><span style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal align=right style='text-align:right'><span style='font-size:
10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>859.312.6941</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>•</span></b><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span
style='font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6255</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span
style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span
style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a
href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span
style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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