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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=Section1><p class=MsoNormal><span style='color:#1F497D'>How many channels on that PRI are you going to bring up or are you looking to do a full PRI to your avaya?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br><a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Kim, Hyoun S [mailto:Hyoun.Kim@chartercom.com] <br><b>Sent:</b> Monday, November 16, 2009 6:08 PM<br><b>To:</b> Dennis Heim; Norton, Mike; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Yeah,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Mike just sent me the link to that. It mentioned that the “normal result” would be 1 DSP (PVDM2-8). There are only 9 people in the branch office, hence why I think the PVDM2-16 would be ok.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Network Administrator I<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim [mailto:Dennis.Heim@cdw.com] <br><b>Sent:</b> Monday, November 16, 2009 5:06 PM<br><b>To:</b> Kim, Hyoun S; Norton, Mike; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>You can always use the dsp calculator on cco just to be safe.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br><a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Kim, Hyoun S<br><b>Sent:</b> Monday, November 16, 2009 5:48 PM<br><b>To:</b> Norton, Mike; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Thanks Mike. This is what it returns for the remote branch router:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> PVDM Slot 0:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> 16-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I can verify that this is ok because our router in our office has:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> PVDM Slot 0:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";color:#1F497D'> 64-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>So I’m set just to replace that HWIC card with a VWIC?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Network Administrator I<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Norton, Mike [mailto:mikenorton@pwsd76.ab.ca] <br><b>Sent:</b> Monday, November 16, 2009 4:45 PM<br><b>To:</b> Kim, Hyoun S; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Do “show diag” and look for what is in the PVDM slots. Or, physically open the router and look for what is in the PVDM slots.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>-- <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Mike Norton<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>I.T. Support<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Peace Wapiti School Division No. 76<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Helpdesk: 780-831-3080<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Kim, Hyoun S [mailto:Hyoun.Kim@chartercom.com] <br><b>Sent:</b> November-16-09 3:42 PM<br><b>To:</b> Norton, Mike; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>ARG.. I had the feeling it was the wrong card… but wanted to verify with other experts before I raised a hullabaloo.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks Mike.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>P.S. – How do I know if a DSP was included in my bundle?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Hyoun Kim<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Network Administrator I<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Charter Media - East Division<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>640 Broadmor Blvd, Suite 80<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Murfreesboro, TN 37129<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Email: <a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Office: 615.217.6245<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D'>Fax: 615.217.6255<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Norton, Mike [mailto:mikenorton@pwsd76.ab.ca] <br><b>Sent:</b> Monday, November 16, 2009 4:41 PM<br><b>To:</b> Kim, Hyoun S; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>HWIC is for data, not voice. As for whether or not they shipped you the wrong card, that depends on what you ordered. ;-)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Don’t forget you will need DSP as well, unless the router was purchased as a bundle that came with it.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>-- <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Mike Norton<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>I.T. Support<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Peace Wapiti School Division No. 76<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Helpdesk: 780-831-3080<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Kim, Hyoun S<br><b>Sent:</b> November-16-09 3:21 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Voice Router - PRI Card Compatibility<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal>I'm not too keen on my VoIP terminology, so please excuse me if you get confused... <br><br>My company recently purchased a C2811 router for a VoIP deployment at a branch office. Currently they are using PRI to connect to their analog (Avaya) phone system. I am to remove their analog system entirely and replace it with a Cisco VoIP solution. <br><br>While I have never actually installed a Cisco VoIP system from scratch, I have maintained the one at my current office. I have most of the configuration finished on the router, but I cannot specify the voice ports on the new C2811 router. The PRI that is used at the remote office is the same type that is used in my current office.<br><br>After a couple hours of troubleshooting, I came to the realization that the card that is currently in use at my office is a "VWIC2-2MFT-T1/E1". The card that came with my voice router for the remote branch is a "HWIC-1DSU-T1". Is this the reason why I cannot configure my voice ports? Did they ship me the wrong card?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks in advance.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal align=right style='text-align:right'><span style='color:#717074'><o:p> </o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='color:#717074'><img border=0 width=132 height=32 id="Picture_x0020_1" src="cid:image001.jpg@01CA66E7.E3747860" alt="2C_CharLogo_Tag_CMYK"><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='color:#717074'><hr size=4 width="100%" noshade style='color:#7FA2B8' align=center></span></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'>Hyoun Kim</span></b><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> •</span></b><b><span style='font-family:"Verdana","sans-serif";color:#717074'> </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Network Administrator I – East Division</span><span style='font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>640 Broadmor Blvd</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Suite 80</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>Murfreesboro, TN 37129</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right'><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'> 615.217.6245</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>'</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>859.312.6941</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#7FA2B8'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>•</span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:10.0pt;font-family:"Wingdings 2";color:#717074'>7</span><span style='font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'>615.217.6255</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><b><span style='font-family:"Verdana","sans-serif";color:#7FA2B8'>• </span></b><span style='font-size:10.0pt;font-family:Wingdings;color:#717074'>*</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'> </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#717074'><a href="mailto:Hyoun.Kim@chartercom.com">Hyoun.Kim@chartercom.com</a></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:#717074'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><pre><o:p> </o:p></pre><pre>E-MAIL CONFIDENTIALITY NOTICE: <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre> <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>The contents of this e-mail message and <o:p></o:p></pre><pre>any attachments are intended solely for the <o:p></o:p></pre><pre>addressee(s) and may contain confidential <o:p></o:p></pre><pre>and/or legally privileged information. 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