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<p class=MsoNormal>All,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>I&#8217;m having an issue masking caller ID.&nbsp; We have
an external call center that we&#8217;re currently passing calls to.&nbsp; For
reporting purposes, the calls that we&#8217;re passing to them are going
through a translation pattern that should pass the Caller ID to them as the
number I set in the &#8220;External Phone Number Mask&#8221; field.&nbsp; For
whatever reason, it will send the number you&#8217;re calling from.&nbsp; I do
not have the box checked to &#8220;Use Calling Party&#8217;s External Phone
Number Mask.&#8221;&nbsp; Any ideas?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>Tim Huffman</span></i><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Rosetta Stone&reg;</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Telephony Administrator</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>T (540) 236-5077</span></b><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>(800) 788-0822</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>RosettaStone.com</span><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><img width=130 height=27
id="Picture_x0020_1" src="cid:image001.jpg@01CA678C.539115A0" alt=logo><o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#1F497D'>This e-mail and any attachments thereto are intended only for
use by the addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this e-mail,
you are hereby notified that any dissemination, distribution or copying of this
email, and any attachments thereto, is strictly prohibited. If you receive this
email in error please contact the sender by reply email and destroy all copies
of the original message.</span></b><span style='color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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