I wasn't so much fishing for a definition of intermittent as I was for a description of the actual problem :-) When you hit the button and it 'doesn't work', what happens? Absolutely nothing? An error is displayed? The phone catches on fire? <br>
<br>It does sound like it could be a problem with the service url button. Depending on the symptoms, you might try enabling the Tomcat micro traces on Unity Connection and collecting the logs to see if a request is even being sent to the server at the time of the problem.<br>
<br><br><div class="gmail_quote">On Tue, Nov 17, 2009 at 2:33 PM, Jason Aarons (US) <span dir="ltr"><<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Sometimes it works, sometimes it doesn’t . Like the
Intermittent setting on my cars windshield wipers…Unity Connection 7.1(3), but
I think bug is with SURL.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:pat@wcyv.com" target="_blank">pat-cv@wcyv.com</a>
[mailto:<a href="mailto:pat@wcyv.com" target="_blank">pat-cv@wcyv.com</a>] <b>On Behalf Of </b>Pat Hayes<br>
<b>Sent:</b> Tuesday, November 17, 2009 1:33 PM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] CCM 7.1(3) Services URL button for Visual
Voicemail works intermittent</span></p>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom: 12pt;">What does 'works
intermittently' mean, what happens when it doesn't (no response, error
displayed, etc)? Unity or Unity Connection?</p>
<div>
<p class="MsoNormal">On Tue, Nov 17, 2009 at 10:22 AM, Jason Aarons (US) <<a href="mailto:jason.aarons@us.didata.com" target="_blank">jason.aarons@us.didata.com</a>>
wrote:</p>
<div>
<div>
<p>If I press Services then Visual Voicemail it works fine, however if I make a
Services URL on a Phone Button Template and assign to phone it works intermittently.
All I have is 1 7970 to test this with.</p>
<p> </p>
<p>CallManager 7.1(3) with 2 Nodes (1 Pub, 1 Sub)</p>
<p>CP-7970G Load File SCCP70.8-5-2S, phone is registered to Subscriber</p>
<p>We are not using Extension Mobility</p>
<p>Using a IP Address of Publisher in the URL Service configuration</p>
<p> </p>
<p>Visual Voicemail</p>
<p class="MsoNormal"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.0/english/install/guide/vv_install.html" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.0/english/install/guide/vv_install.html</a></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span style="font-size: 14pt; color: teal;">Jason Aarons</span></b></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: gray;">Consultant</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: gray;">Dimension Data</span></p>
<p class="MsoNormal"><span style="font-size: 8pt; color: blue;"><img src="https://mail.google.com/a/wcyv.com/?ui=2&ik=0bec47aa63&view=att&th=1250302b21734531&attid=0.3&disp=emb&realattid=0.0.1&zw" alt="cid:image002.png@01C944C1.3A874410" width="20" border="0" height="20"></span><span style="font-size: 8pt; color: black;"> </span><span style="font-size: 9pt; color: black;">904.338.3245</span></p>
<p class="MsoNormal"><span style="color: rgb(153, 51, 102);"><img src="https://mail.google.com/a/wcyv.com/?ui=2&ik=0bec47aa63&view=att&th=1250302b21734531&attid=0.4&disp=emb&realattid=0.0.2&zw" alt="cid:image007.gif@01C944C0.FDD2F3C0" width="17" border="0" height="17"></span><span style="font-size: 8pt; color: black;"> </span><span style="font-size: 9pt; color: black;">904-338-3245</span></p>
<p class="MsoNormal"><a href="mailto:mark.levesque@us.dida" target="_blank"><span style="font-size: 8pt; text-decoration: none;"><img src="https://mail.google.com/a/wcyv.com/?ui=2&ik=0bec47aa63&view=att&th=1250302b21734531&attid=0.2&disp=emb&realattid=0.0.3&zw" alt="cid:image008.gif@01C944C0.FDD2F3C0" width="17" border="0" height="17"></span></a><span style="font-size: 8pt; color: black;"> <a href="mailto:Jason.Aarons@us.didata.com" target="_blank">Jason.Aarons@us.didata.com</a><br>
</span><span style="font-size: 8pt; color: blue;"><img src="https://mail.google.com/a/wcyv.com/?ui=2&ik=0bec47aa63&view=att&th=1250302b21734531&attid=0.1&disp=emb&realattid=0.0.4&zw" alt="cid:image009.gif@01C944C0.FDD2F3C0" width="17" border="0" height="17"></span><span style="font-size: 8pt; color: black;"> <a href="mailto:Jason.Aarons@us.didata.com" target="_blank">Jason.Aarons@us.didata.com</a></span></p>
<p class="MsoNormal">
</p>
<p class="MsoNormal"><span style="font-size: 10pt; color: black;">For more information about Dimension Data,
please go to </span><span style="font-size: 10pt; color: blue;"><a href="http://www.dimensiondata.com" target="_blank">www.dimensiondata.com</a></span></p>
<p class="MsoNormal"><span style="font-size: 10pt;"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt;">For urgent issues notify your Project Manager, for
24x7 support contact the Dimension Data NOC at +1-800-974-6584 or Cisco TAC at +1-800-553-2447.</span></p>
<p class="MsoNormal"> </p>
</div>
</div>
<div>
<div class="MsoNormal" style="text-align: center;" align="center">
<hr width="100%" align="center" size="1">
</div>
<p><b>Disclaimer: This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee, you are
hereby notified that you have received this communication in error and that any
use or reproduction of this email or its contents is strictly prohibited and
may be unlawful. If you have received this communication in error, please
notify us immediately by replying to this message and deleting it from your
computer. Thank you. </b></p>
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
</div>
<p class="MsoNormal"> </p>
</div></div></div>
</div><div><div></div><div class="h5">
<div><p></p><hr size="1">
<p><b>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</b></p></div></div></div></blockquote></div><br>