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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>If you’re receiving the
name, it would look something like this:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>069849: Nov 18 22:43:06.376:
ISDN Se1/0:23 Q931: RX <- SETUP pd = 8 callref = 0x1E7B<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Bearer Capability i =
0x8090A2<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Standard = CCITT<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Transer
Capability = Speech<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Transfer Mode =
Circuit<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Transfer Rate =
64 kbit/s<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Channel ID i = 0xA98384<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Exclusive,
Channel 4<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Display i = 0xB1, 'BRLG
ELEM SCHL'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Calling Party Number i =
0x2183, '7803542446'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Plan:ISDN,
Type:National<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Called Party Number i =
0xC1, '8313076'<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> Plan:ISDN,
Type:Subscriber(local)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>In this example, “BRLG
ELEM SCHL” is the name that the telco is sending. Keep in mind that for
many numbers (e.g., a lot of cell phones) the telco does not send a name.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'>-- <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Mike Norton<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I.T. Support<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Peace Wapiti School Division No.
76<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Helpdesk: 780-831-3080<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Berry, Matthew
J.<br>
<b>Sent:</b> November-18-09 3:25 PM<br>
<b>To:</b> Madziarczyk, Jonathan; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Inbound PRI Calls Display "ID
Unavailable"<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>This is what I
see. From the looks of it, there is no name information. However, I
don’t see a field where the ASCII name would be populated.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>This was a call from
9522212814 coming into a circuit that delivered the last 4 digit of the DNIS. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Nov 18 16:22:05.841:
ISDN Se0/1/0:23 Q931: RX <- SETUP pd = 8 callref = 0x1596 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Bearer Capability i = 0x8090A2 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Standard = CCITT <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Transfer Capability = Speech <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Transfer Mode = Circuit <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Transfer Rate = 64 kbit/s <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Channel ID i = 0xA98382 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Exclusive, Channel 2 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Calling Party Number i = 0x2183, '9522212814' <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Plan:ISDN, Type:National <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Called Party Number i = 0x80, '3748' <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Nov 18 16:22:05.861:
ISDN Se0/1/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x9596 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Channel ID i = 0xA98382 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Exclusive, Channel 2<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Nov 18 16:22:05.861:
ISDN Se0/1/0:23 Q931: TX -> ALERTING pd = 8 callref = 0x9596 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Progress Ind i = 0x8088 - In-band info or appropriate now available <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Nov 18 16:22:10.449:
ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x88FA <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Cause i = 0x8090 - Normal call clearing<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Nov 18 16:22:10.585:
ISDN Se0/1/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x1596 <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>
Cause i = 0x8090 - Normal call clearing<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-US style='color:#1F497D'>Matthew Berry</span></b><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:gray'>Office 952 516
3748 | Mobile 952 221 2814| <a
href="mailto:agutzmer@krollontrack.com">mjberry@krollontrack.com</a></span><span
lang=EN-US style='color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Madziarczyk, Jonathan
[mailto:JMad@cityofevanston.org] <br>
<b>Sent:</b> Wednesday, November 18, 2009 4:20 PM<br>
<b>To:</b> Berry, Matthew J.; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Inbound PRI Calls Display "ID
Unavailable"<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'>You can easily check by doing a debug isdn q931 on gateway of the
inbound trunk, repeat the call and you should see callerID with name info come
through.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><o:p> </o:p></span></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Berry, Matthew
J.<br>
<b>Sent:</b> Wednesday, November 18, 2009 2:24 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Inbound PRI Calls Display "ID
Unavailable"</span><span lang=EN-US style='font-size:12.0pt;font-family:
"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>All –<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I am working on a CUCM 6.2 cluster where
all inbound calls display a “ID Unavailable” on the ringing
phone. We are running PRIs on MGCP gateways.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>PSTN </span><span lang=EN-US
style='font-family:Wingdings'>à</span><span lang=EN-US> Internal Extension =
Calling number, but no CID (“ID Unavailable”)<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I have looked through the CUCM 6.x Admin
Guide, but could not figure out a place to make a change. Could it be
that our carrier is not sending CID?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Can someone point me in the right direction
so I can figure this out?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-US>Matthew Berry</span></b><span
lang=EN-US>, Sr. Unified Communications Engineer, CCVP<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:gray'>Kroll Ontrack
| 9023 Columbine Road, Eden Prairie, MN 55347</span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:gray'>952 516 3748
| Fax 952 562 2175 | Mobile 952 221 2814| <a
href="mailto:agutzmer@krollontrack.com">mjberry@krollontrack.com</a></span><span
lang=EN-US><br>
<span style='color:gray'><a href="http://www.krollontrack.com/">www.krollontrack.com</a></span><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
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