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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You can easily check by doing a debug isdn
q931 on gateway of the inbound trunk, repeat the call and you should see callerID
with name info come through.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b><st1:State w:st="on"><st1:place
w:st="on">Berry</st1:place></st1:State>, Matthew J.<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, November 18, 2009
2:24 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Inbound PRI
Calls Display "ID Unavailable"</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>All
–<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>I
am working on a CUCM 6.2 cluster where all inbound calls display a “ID
Unavailable” on the ringing phone. We are running PRIs on MGCP
gateways.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>PSTN
</span></font><font face=Wingdings><span style='font-family:Wingdings'>à</span></font>
Internal Extension = Calling number, but no CID (“ID Unavailable”)<o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>I
have looked through the CUCM 6.x Admin Guide, but could not figure out a place
to make a change. Could it be that our carrier is not sending CID?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Can
someone point me in the right direction so I can figure this out?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Calibri><span style='font-size:11.0pt;
font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><b><font size=2 face=Calibri><span style='font-size:11.0pt;
font-weight:bold'>Matthew <st1:State w:st="on"><st1:place w:st="on">Berry</st1:place></st1:State></span></font></b>,
Sr. Unified Communications Engineer, CCVP<o:p></o:p></p>
<p class=MsoNormal><font size=2 color=gray face=Calibri><span style='font-size:
11.0pt;color:gray'>Kroll Ontrack | <st1:address w:st="on"><st1:Street
w:st="on">9023 Columbine Road</st1:Street>, <st1:City w:st="on">Eden Prairie</st1:City>,
<st1:State w:st="on">MN</st1:State> <st1:PostalCode w:st="on">55347</st1:PostalCode></st1:address></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=gray face=Calibri><span style='font-size:
11.0pt;color:gray'>952 516 3748 | Fax 952 562 2175 | <st1:place
w:st="on">Mobile</st1:place> 952 221 2814| <a
href="mailto:agutzmer@krollontrack.com">mjberry@krollontrack.com</a></span></font><br>
<font color=gray><span style='color:gray'><a href="http://www.krollontrack.com/">www.krollontrack.com</a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
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