<html><body bgcolor="#FFFFFF"><div>If you have your PRI trhough AT&T the name which is called ( information Elements) has an extra cost, by default the carrier will send you the number only, if you want to also receive the name associated to that number you need to talk to them and have them activate it<br><br>Sent from my iPhone</div><div><br>On Nov 18, 2009, at 2:49 PM, "Norton, Mike" <<a href="mailto:mikenorton@pwsd76.ab.ca">mikenorton@pwsd76.ab.ca</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div class="Section1">
<p class="MsoNormal"><span style="color:#1F497D">If you’re receiving the
name, it would look something like this:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">069849: Nov 18 22:43:06.376:
ISDN Se1/0:23 Q931: RX <- SETUP pd = 8 callref = 0x1E7B<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Bearer Capability i =
0x8090A2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Standard = CCITT<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Transer
Capability = Speech<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Transfer Mode =
Circuit<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Transfer Rate =
64 kbit/s<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Channel ID i = 0xA98384<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Exclusive,
Channel 4<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Display i = 0xB1, 'BRLG
ELEM SCHL'<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Calling Party Number i =
0x2183, '7803542446'<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Plan:ISDN,
Type:National<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Called Party Number i =
0xC1, '8313076'<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> Plan:ISDN,
Type:Subscriber(local)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">In this example, “BRLG
ELEM SCHL” is the name that the telco is sending. Keep in mind that for
many numbers (e.g., a lot of cell phones) the telco does not send a name.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">-- <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Mike Norton<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I.T. Support<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Peace Wapiti School Division No.
76<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Helpdesk: 780-831-3080<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Direct: 780-831-3076<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:
"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;
font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Berry, Matthew
J.<br>
<b>Sent:</b> November-18-09 3:25 PM<br>
<b>To:</b> Madziarczyk, Jonathan; <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] Inbound PRI Calls Display "ID
Unavailable"<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">This is what I
see. From the looks of it, there is no name information. However, I
don’t see a field where the ASCII name would be populated.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">This was a call from
9522212814 coming into a circuit that delivered the last 4 digit of the DNIS. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Nov 18 16:22:05.841:
ISDN Se0/1/0:23 Q931: RX <- SETUP pd = 8 callref = 0x1596 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Bearer Capability i = 0x8090A2 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Standard = CCITT <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Transfer Capability = Speech <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Transfer Mode = Circuit <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Transfer Rate = 64 kbit/s <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Channel ID i = 0xA98382 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Exclusive, Channel 2 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Calling Party Number i = 0x2183, '9522212814' <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Plan:ISDN, Type:National <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Called Party Number i = 0x80, '3748' <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Nov 18 16:22:05.861:
ISDN Se0/1/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x9596 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Channel ID i = 0xA98382 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Exclusive, Channel 2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Nov 18 16:22:05.861:
ISDN Se0/1/0:23 Q931: TX -> ALERTING pd = 8 callref = 0x9596 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Progress Ind i = 0x8088 - In-band info or appropriate now available <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Nov 18 16:22:10.449:
ISDN Se0/1/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x88FA <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Cause i = 0x8090 - Normal call clearing<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Nov 18 16:22:10.585:
ISDN Se0/1/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x1596 <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">
Cause i = 0x8090 - Normal call clearing<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:#1F497D">Matthew Berry</span></b><span lang="EN-US" style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:gray">Office 952 516
3748 | Mobile 952 221 2814| <a href="mailto:agutzmer@krollontrack.com"><a href="mailto:mjberry@krollontrack.com">mjberry@krollontrack.com</a></a></span><span lang="EN-US" style="color:#1F497D"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:
"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;
font-family:"Tahoma","sans-serif""> Madziarczyk, Jonathan
[mailto:JMad@cityofevanston.org] <br>
<b>Sent:</b> Wednesday, November 18, 2009 4:20 PM<br>
<b>To:</b> Berry, Matthew J.; <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> RE: [cisco-voip] Inbound PRI Calls Display "ID
Unavailable"<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy">You can easily check by doing a debug isdn q931 on gateway of the
inbound trunk, repeat the call and you should see callerID with name info come
through.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy"><o:p> </o:p></span></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:
"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;
font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Berry, Matthew
J.<br>
<b>Sent:</b> Wednesday, November 18, 2009 2:24 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> [cisco-voip] Inbound PRI Calls Display "ID
Unavailable"</span><span lang="EN-US" style="font-size:12.0pt;font-family:
"Times New Roman","serif""><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">All –<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I am working on a CUCM 6.2 cluster where
all inbound calls display a “ID Unavailable” on the ringing
phone. We are running PRIs on MGCP gateways.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">PSTN </span><span lang="EN-US" style="font-family:Wingdings">à</span><span lang="EN-US"> Internal Extension =
Calling number, but no CID (“ID Unavailable”)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I have looked through the CUCM 6.x Admin
Guide, but could not figure out a place to make a change. Could it be
that our carrier is not sending CID?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can someone point me in the right direction
so I can figure this out?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US">Matthew Berry</span></b><span lang="EN-US">, Sr. Unified Communications Engineer, CCVP<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:gray">Kroll Ontrack
| 9023 Columbine Road, Eden Prairie, MN 55347</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:gray">952 516 3748
| Fax 952 562 2175 | Mobile 952 221 2814| <a href="mailto:agutzmer@krollontrack.com"><a href="mailto:mjberry@krollontrack.com">mjberry@krollontrack.com</a></a></span><span lang="EN-US"><br>
<span style="color:gray"><a href="http://www.krollontrack.com/"><a href="http://www.krollontrack.com">www.krollontrack.com</a></a></span><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
</div>
</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></body></html>