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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Your Call Handler isn’t following the schedule. Check the
system time in cmplatform as well as timezone/ntp source. I have several CallHandlers
based on schedule/time that are working fine for me in Connection 7.1.3<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>robin.jose1@wipro.com<br>
<b>Sent:</b> Wednesday, November 18, 2009 11:49 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] IVR issue<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hi</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I am facing
a problem</span> <span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>in
unity connection. The automatic time of day routing is not happening. The call
is routed to the call handler which is configured with a</span> <span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>scheduler, but even
after the nonworking hours</span> <span style='font-size:10.0pt;font-family:
"Arial","sans-serif"'>the IVR for the nonworking hours continues. The unity
connection is not able to differentiate between the working and non working
hours as created in the scheduler. The</span> <span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>IVR for the non working hours continues in
the working hours.</span><o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Please help
me to find a solution for this issue.</span><o:p></o:p></p>
<p><a name=""><b><span style='font-size:10.0pt'>Warm Regards</span></b></a><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><b><span style='font-size:10.0pt'>Robin Jose Narlely</span></b><o:p></o:p></p>
<p> <o:p></o:p></p>
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